BlueBay Lanzarote

We stayed here for a week and had a great time. It is a very typical 3* all inclusive nothing special. Rooms were clean, but could use some mould and mildew remover in the bathrooms, the beds were really comfortable, only issues we had was our towels didn’t get changed but after speaking to reception that was resolved promptly and the rooms could also be quite noisy at night, but as the beds were so comfortable still got a good night sleep. Food was not overly exciting but everything they do offer was good, and we never went hungry, particularly enjoyed the Mexican night food. Entertainment in the evenings was good, only problem we had was the room with entertainment had air con on full for two of the nights and it was freezing, when mentioned to staff we were told they could not change it themselves so everyone was sat in cardigans and jackets inside. This got resolved on the last night. Pool area was clean with plenty of beds. Pool itself was very cold but once in the water it was quite refreshing break from the heat of the day. Only a 15 minute walk into the town or €2.80 in a taxi. Overall if your looking for a reasonably priced standard holiday I would recommend. I would certainly consider using again.

Firstly, it took some time deciding whether to give it a 2 or 3 star review. In the end, we had too many issues during a short break to justify 3. We booked a very last minute trip (2 adults and 2 children), we booked Sunday at around 9am and flew out at 4pm. We opted for the all inclusive option as we saw it had good reviews. The Room: The rooms are very spacious, a little dated but we don't holiday to sit in the rooms all day. The beds we found to be quite comfortable. There was not enough towels for 4 people, whilst we did book last minute, a family room should have enough towels for a family. The kitchen area was what you get in most Spanish tourist accommodations, however, there was no consistency with the cutlery, glasses and cups. The Pool Area: The pool area was a farce, the pool itself looks nice, however there is a walk in area of the pool, somebody cocked up massively and put the wrong flooring in, it should not be in a pool, the amount of people we saw slipping in was ridiculous. There is a warning sign, but why was something not done.straight away, does somebody need to seriously injure themselves beforehand? It is a danger and as such should not be accessible. Brolleys, there is not enough. In the welcome pack, it clearly states bed bagging was not allowed, the hotel has the right to remove towels from beds that have been reserved. We had 2 children and struggled on occasions to find sunbeds with a brolley. The amount of people that were out early bagging beds and not using them for the vast majority of the day was ridiculous. We went to reception to complain, that policy they have, it's not worth the paper it's written on. They told me to go and remove towels, why should I enforce their policies? Good luck if your staying here in summer, cant imagine how difficult it will be for families then! Also, it baffles me why people would sunbathe topless around the children's pool. Youd be locked up in the UK for that. Its surely common sense not to and surely I'm not alone in thinking this shouldn't be allowed. There were plenty of other areas around the pool so kids didnt have to see. Food: The food is repetitive, poor quality and one of the chefs has a real bad attitude problem. It's clear the food budget is very low per person. To give an example, the sausages are not great and the beans have a wierd texture, it's a bit like eating undercooked peas. The meat selection is poor, if your a fussy eater, some days you might struggle to find a decent and well balanced meal. Drink cups are very small, a deterrent for users. Clearly trying to save at every corner. Spirits are hidden, theres only a couple of places you'll see them. It's just tactics to save money. Entertainment: The Animacion was good, the lads work extremely hard in ensuring guests are kept smiling and entertained during their stay. Plenty of activities scheduled to suit all interests. Overall: If your happy with cheap, no thrills and aren't easily offended, you'll be fine here. If your expecting a quality, all inclusive this is not somewhere you should look at coming. My background is in tourism. This place has alot of potential, they are just falling short in a few places. Whether the hotel manager/managers are truly running this place or whether it's really head office, it's 4/5 on trip advisor wont last long. It's a shame really. It could be turned around in a matter of months.

Just come back after a week stay at the hotel , check in was very prompt and efficient the only thing I could say was when they give you your card to open the door and put the electric on they should give you a heads up that it doesn’t like being near your mobile phone as this wipes the memory as ours did , the hotel itself was very clean with very friendly staff always pleasant, plenty of sun beds but could do with some more umbrellas when the sun really comes out, food was plentiful , the room itself was clean and tidy the only downside was the beds the mattress on both beds wasn’t very comfortable but it didn’t spoil our holiday overhaul enjoyed our week there and would return