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Reviews
Tripadvisor Traveller RatingBased on 3566 Reviews
Traveller ReviewsRanked #128 of 1,282 hotels in Dubai
Traveller Rating
Excellent
3173
Very Good
274
Average
61
Poor
29
Terrible
29
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Falilou F said...
Al bandar rotana
Travelled on 06/2026
Fabulous stay rooms were clean and spacious, check-in were quick and very nice people and our guy Lokman was very helpful he assisted us with the suitcases and happily brought it to our room couldnt praise him more amazing guy. Along with the guy and women at the reception both amazing people. Very happy with our stay and will be back....
Binta fatima M said...
Home away from home
Travelled on 06/2026
Rotana is a home away from home , the staff all treat you like family they are so warm and helpful never losing patience with guests, I love the staff of rotana keep it up...
Mike C said...
A Truly Memorable Rotana Experience
Travelled on 05/2026
As a long-time guest and exclusive Rotana member, I continue to appreciate the warmth, professionalism, and hospitality that Rotana is known for. This recent stay was even more meaningful as I brought a group requiring a total of 11 rooms, many of whom were experiencing Rotana service for the first time.
I would like to give a special mention to Marilyn, the Front Desk Manager, for her exceptional professionalism, g...
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Rajeesh M said...
Average Stay with Very Poor Dinner
Travelled on 05/2026
My stay (dated 26.05.2026) was disappointing due to two major issues. First, the dinner buffet at Salt & Pepper Restaurant was poorly managed, with empty food stations, slow replenishment, and insufficient staff. When I raised this concern, the restaurant manager responded in a rude and insulting manner instead of addressing the issue professionally. This was the most unpleasant part of my stay and negatively impacte...
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lloyd e said...
A Memorable Mothers Day Staycation
Travelled on 05/2026
Concierge: I will give them 10 out of 10, staffs were cheerful, greeted us upon arrival and assisted us on our luggage as well as upon check-out.
Check-in proces: I will give a 7 out of 10, we availed the hotel's promo which is "Best Stay Offer". The one who checked us in wasn't aware of the promotion and he had to double check twice with his superior, despite showing him on their official website. When it was settl...
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