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Reviews
Tripadvisor Traveller RatingBased on 9952 Reviews
Traveller ReviewsRanked #88 of 1,169 hotels in Dubai
Traveller Rating
Excellent
7208
Very Good
1604
Average
564
Poor
291
Terrible
285
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
cristinabW9889YB said...
Marvelous experience
Travelled on 12/2025
Everything was great! Rooms, atmosphere and all the areas. We had full board for 6 nights and was perfect. The food is tasty, dinner or lunch in the garden, live music. Kids friendly.
They made me a surprise and organized our room for my birthday. Thank you a lot!...
93mohamada said...
Excellent as usual
Travelled on 12/2025
Warm welcome.
The lounge staff Hussam, Larry, Ahmed and Matti were anticipating every need and wishes making the guest feel most welcomed . It is always a pleasure to come back....
AdrianLittler said...
Garden Restaurant
Travelled on 12/2025
Great food. Staff were very considerate including Krishna Jamess, Suray, David & Abbas who were particularly attentive...
Meera G said...
Great hotel and staff
Travelled on 12/2025
Great hotel and facilities. Gemma at the hotel reception was amazing gave us our rooms as quickly as she couls even though we were early. Such amazing service from her. Mohsin was also great, so friendly and helpful. Dinner staff were also so nice. Rooms were lovely and well kept. I would have given 5 stars however the hotel seems to host a lot of events so lots of people from outside who aren't staying at the hotel....
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Dream66966426525 said...
Great for families with small kids
Travelled on 12/2025
Great for families with small children, lots of care, thoughtfulness and activities for kids. Food in the restaurants was ok. We found the best food at the Japanese restaurant which is not included in half board. Great room service by Mahatab....