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Reviews
Tripadvisor Traveller RatingBased on 9588 Reviews
Traveller ReviewsRanked #222 of 1,069 hotels in Dubai
Traveller Rating
Excellent
7404
Very Good
1465
Average
343
Poor
158
Terrible
218
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Ishaan G said...
Good property, bad staff, worst services
Travelled on 11/2024
The hotel and amenities are as per standards. The staff needs rigorous training. Before arrival, i specifically stated that I do not need the complimentary slice of cake that they were providing me for celebrating our anniversary. Despite of clear instructions, the staff member tried opening our door WHILE WE WERE SLEEPING! Moreover, they handed over the exact cake slice that we humbly denied, lo and behold, that eve...
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Nia D said...
Excellent Service
Travelled on 11/2024
This was my 3rd stay at the Grand Hyatt Dubai - only 15 mins from the airport Excellent service, very clean, poolside service was fantastic even down to cleaning your sunglasses!
Location is excellent everything is nearby & taxis are very reasonable !
Would like to say a special thanks to Bindu, Arun, Issa, Merlin & Bellyath they provided a 10 star service - nothing was too much effort and very nice and friendly!
Wi...
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Davinder S said...
Great service
Travelled on 11/2024
I would like to thank the following staff in the market restaurant: Rizan, Mithun,Pretish, Gelian, Hamin, Asme , Sumita,
For there wonderful service and the great hospitality they have shown when we stay at this market place restaurant.
I would like the hotel to have extended hours....
Dharmendra G said...
Great meetings happens at Grand Hyatt
Travelled on 11/2024
Fabulous hotel with great staff , we had business meetings on 26th & 27th Nov at Grand Hyatt Dubai , The teams of events , housekeeping , Banquets are fabulous , you dont have to worry for anything , they were in sync & makes any event super successful....
Padma19 said...
Fabulous ! Keep it up !!
Travelled on 11/2024
Sprawling property which is very well located for our profile. 10mins away from the airport and barely 15mins away from Dubai mall. Has shuttle services and is also easy to get a taxi. Rooms are very clean and well maintained.
Staff is very hospitable and helpful at all times.
I accidentally left valuables in the room and they were untouched.
Am very happy to have a Hyatt membership and love all the Grand Hyatt pr...
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