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Reviews
Tripadvisor Traveller RatingBased on 10028 Reviews
Traveller ReviewsRanked #289 of 1,168 hotels in Dubai
Traveller Rating
Excellent
7764
Very Good
1502
Average
362
Poor
164
Terrible
236
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
J8284YXchrisb said...
Superb Staycation
Travelled on 12/2025
The water park is a brilliant addition to the beautifully refurbished rooms and great staff service across the various touch points of the hotel...
arashizad said...
Recommended
Travelled on 11/2025
Clean rooms. Friendly staff. Perfect water park and pool. Equipped gym and a complete breakfast kids would love this place...
Hassan E said...
Amazing hotel
Travelled on 12/2025
Surprised by how good and comfortable the hotel was. The rooms, the staff , the location , the facilifies , the water park were all amazing.
Only improvement is the food quality at the buffet , there are many options but the taste was not really good....
Ahmed S said...
Inconsistent management with sharp contrast
Travelled on 11/2025
The bottom line on this property is that it has management issues, initially i met Ahmed who is a great manager but whatever he does gets reversed and worse by Rahul, who is the worst front desk manager i have every interacted with. I wasted an entire day due to the room move and faced a potential downgrade during that move which wasnt solved until 6 pm. Waited 31 mins to get my bags picked up upon departure. Then f...
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Eddie B said...
Simple the best hotel in town im looking forward to go back and relux a special at the rooftop
Travelled on 11/2025
The location of the hotel the cleanness and proffessional people with so frienly approch we spent sometimes at the pool area it was so amazing...