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Reviews
Tripadvisor Traveller RatingBased on 10208 Reviews
Traveller ReviewsRanked #335 of 1,282 hotels in Dubai
Traveller Rating
Excellent
7896
Very Good
1511
Average
375
Poor
169
Terrible
257
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Nawella Z said...
The best family hotel in Dubai
Travelled on 07/2026
For a TripAdvisor review, Id make it a bit more detailed and personal:
⭐⭐⭐⭐⭐ Outstanding Family Stay We Cant Wait to Return!
We had an amazing stay at the Grand Hyatt Dubai, and it exceeded our expectations in every way. From the moment we arrived until the day we left, every single member of staff was warm, welcoming, and genuinely happy to help. The hotel is beautiful, the rooms were spotless and spacious, th...
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Himan1302 said...
Perfect Destination
Travelled on 07/2026
Another birthday celebration, another wonderful stay at Grand Hyatt Dubai! Once again, we chose this hotel for our family staycation because it has become one of our favorite destinations. The excellent amenities, beautiful atmosphere, and outstanding hospitality always make our visits special.
The food, as always, was amazing. This time, we also had access to their newly opened water park, which was a fantastic exp...
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mohamed m said...
True hospitality.
Travelled on 07/2026
The duty manager Ahmed Ibrahim and Moaz were an example of how hospitality should be from the moment I entered the hotel they looked after me and my family and made sure that we had a memorable stay and it happened.
The hotel upper management must be proud of having such an amazing team.
I loved the hotel and the waterpark and I will definitely come back for such an amazing experience and service.
The Water park M...
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Shamim N said...
1 year old served known allergen despite written confirmation
Travelled on 10/2025
My one year old daughter and I stayed at Grand Hyatt Dubai from 59 October 2025 in efforts to celebrate her 2nd birthday ahead of time. On 7 October, we clearly disclosed our one-year-old daughter's egg allergy at the Wok restaurant, and staff acknowledged it, it was recorded on the receipt. Despite this, she was served food containing egg and had a serious allergic reaction requiring emergency medical attention.
Th...
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Sartawi said...
Thanks Sugumar
Travelled on 07/2026
One of the best hotels in Dubai. The main reason I stay here because Sugumar in house keeping prepares my room exactly how i like it making me feel at home. No service in dubai compares...