Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 4239 Reviews
Traveller ReviewsRanked #180 of 1,281 hotels in Dubai
Traveller Rating
Excellent
2676
Very Good
980
Average
326
Poor
135
Terrible
122
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Clair B said...
1 night stay
Travelled on 06/2026
Had an overseas friend in town so decided on a one night stay to meet him for dinner. We have previously stayed at The Sheraton so it was an easy choice. Its proximity to the bars and restaurants at JBR is perfect.
We were lucky to be offered an upgrade to a 2 bedroom apartment which was really appreciated. It worked really well for us.
The apartment had had a refurb and was really nice and very well equipped. Ou...
Read more
hd_anastasia said...
Great Stay and Friendly Team
Travelled on 06/2026
We had a wonderful stay at Sheraton The Walk. The front desk team was incredibly friendly and welcoming, especially Illia and Rachel, who made us feel valued from the moment we arrived.
We were pleasantly surprised with an upgrade to a Club Studio, which we truly appreciated. The room was spacious and well-equipped, featuring a comfortable sitting area, kitchen, washing machine, and a balcony with a beautiful view o...
Read more
Rodayna W said...
Worst hotel with the worst management.
Travelled on 05/2026
Im writing this review because I have reached a level of disappointment that I rarely experience. I do not usually leave negative reviews, and I generally try to be understanding when issues arise. However, after giving this hotel multiple chances, raising concerns repeatedly, and trying to resolve matters directly with the management: IHSSANE LAGZIR.
I feel it is important to share my experience honestly as nothin...
Read more
Buen G said...
Outstanding Service Beyond Expectations
Travelled on 05/2026
Outstanding Service Beyond Expectations
Our stay at Sheraton Jumeirah Beach Resort was truly exceptional, made even more memorable by the outstanding service of Ms. Rachel.
From the moment I made my reservation inquiry until the day of our departure, Ms. Rachel consistently demonstrated the highest level of professionalism, dedication, and genuine hospitality. She was incredibly attentive to every detail and always...
Read more
Jayne D said...
Fantastic hotel
Travelled on 05/2026
Spent 5 nights here and cannot fault the staff, food and hotel enough. Hussain on reception, Sandy and Acquilla in Speakeasy and Bicash for his service at breakfast to name a few.
Great location and will definitely be back....