Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 4215 Reviews
Traveller ReviewsRanked #138 of 1,165 hotels in Dubai
Traveller Rating
Excellent
2658
Very Good
975
Average
328
Poor
134
Terrible
120
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Tourist01912468132 said...
Help
Travelled on 01/2026
Haven't visited this hotel but considering booking a holiday trying to find out what is included in all inclusive where you can eat and drink as tui seems to show everythingg has a sure charge...
Wengerst said...
Confirmed & Paid 3-Bedroom Apartment Not Honored on New Years Eve
Travelled on 12/2025
We had a confirmed and fully paid booking for a three-bedroom apartment at Sheraton Jumeirah Beach Resort, booked directly through the hotel. This was meant to be a New Years Eve family celebration.
Upon arrival on December 31, we were shockingly informed that the three-bedroom apartment was no longer available. No prior notice. No warning. No explanation that justified the inconvenience.
Instead, we were offered:...
Read more
Josef T said...
Very unprofessional staff
Travelled on 12/2025
We had a confirmed and partially paid booking (the rest of payment upon checked in) for a three-bedroom accommodation at Sheraton The Walk for December 31, with check-in at 2:00 PM. Upon arrival, we were informed that no three-bedroom units were available due to overbooking, despite our confirmation.
The hotel placed us in two separate unitsone two-bedroom and one one-bedroomfar from each other, which was extremely...
Read more
GoPlaces61498725390 said...
Very good
Travelled on 12/2025
Very good staff and a very beautiful, modern hotel. I have been to many countries, and the employees here are among the best Ive met. They are very kind and helpful, especially Happy, whose professional behavior truly surprised and impressed me....
bubbleDC said...
Great location, partial marina view and comfortable bed
Travelled on 12/2025
Great location, free parking and friendly service. Room has basic furniture but the bed was comfortable. I had 2 single beds and the hotel made a king bed by putting additional mattress, which was nice.
Front desk staff is very friendly and accommodating.
Club lounge offers happy hour (6-8pm) with a variety of bite size food and a few beer/wine, soda and coffee. I really enjoyed the lounge.
Breakfast buffet als...
Read more