Invisa Figueral Resort

This hotel is far from the 4-star rating that Thomas Cook insinuate with their misleading heart rating system! Hotel rates itself as 3 star as does On The Beach and indeed the Thomas Cook reps! 3 star is still very generous in my opinion. Hotel van driver attempted to pick-up my 16-year-old daughter when walking back from the splash park on her own, very frightening for my daughter and very concerning that it happened! Thomas Cook said: ”The hotel are stating that even though they don't offer a lift service with these vans, on occasion the drivers have been known to offer lifts as a kind gesture.” My daughter was in a swimming costume with a towel round her! We also experienced threatening behaviour from a security guard there not wearing any ID. Due to TC terms we can’t upload the picture. This review has been placed on Thomas Cook and Trip Advisor with images, will be interesting to see if it shows on Thomas Cook??

My sister and I stayed the beginning of October 2018. Beautiful reception area with wifi. Staff were very nice and helpful. Adult only pool area was lovely. Unfortunately only one dining area which served large volumes of guest, resulting in us having to queue on several occasions which made it feel like going for school dinner. Public areas were very small and not adequate for the number of guests. Entertainment was ok but took place in a very small room off the very small bar. There was a shop just out with the gated area which did sell quite a variety of goods but not much else nearby . Fine for a wee extra week of sun before the long winter.

We stayed here for 10 nights end of September . We arrived around 11pm , check in was brilliant we where on the ground floor room 6060, are bags were taken to are room ,which was lovely,clean and modern with drinks and snacks in the fridge , tea coffee etc in room which was nice . The hotel is lovely and clean everyone of the staff very friendly and helpful. The view is amazing and beautiful . Food was nice drinks were good . The entertainment staff are fabulous work so hard with the kids &adults and shows in the evening are great for kids . Maids cleaned are room every day clean towels everyday . Can’t fault this hotel on a 3 star at all we had a great holiday would recommend to family’s . There are lots of steps up to rooms (82 to are room )and down to beach but not a problem for us . If your not so mobile it wouldn’t be a good hotel for you .