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Reviews
Tripadvisor Traveller RatingBased on 3223 Reviews
Traveller ReviewsRanked #143 of 467 hotels in Florence
Traveller Rating
Excellent
1558
Very Good
1160
Average
328
Poor
106
Terrible
71
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
TKM714 said...
UNETHICAL & COLD-BLOODED - Avoid Hotel Albani Firenze and Agoda
Travelled on 03/2026
Rating: 1/5 Stars
Booking ID: 1984723899
Warning to all travelers: Do not trust Hotel Albani Firenze or Agoda with your money. If you make a clerical error, even one caught within hours, they will ignore you, pocket your cash, and provide zero customer service.
On February 20th, I booked a one-night stay ($230) and accidentally selected March 8th instead of June date. I realized the mistake within HOURS and immediat...
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KMB_London said...
Great experience, would stay again
Travelled on 01/2026
Excellent location, convenient for all the main tourist sites. Room was very clean and quiet. Buffet breakfast had great selection. All the staff very friendly and helpful....
Janet V said...
Good experience
Travelled on 10/2025
Stayed 3 nights in the Albani Firenze.
Overall our stay was good. The hotel is in a very good location, near train station and other sites. The hotel is old world, not our taste but charming, nevertheless
Our room was comfortable, clean, quiet with good amenities. No shower stall. Had to step into bathtub to take a shower which was not very convenient.
Breakfast was excellent with plenty of options. Not sure why ...
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Sunshine800866 said...
Disappointing!
Travelled on 10/2025
No Internet available. When queried we were informed that there was no reception because of the numerous high buildings surrounding the hotel.
The breakfast is the worst I have had in a long time. There was a minimal selection to choose from and there was no change in choice during our stay of 5 days!
The room was cosy to put it mildly! Wardrobe doors had to be closed to enable one to move from the entrance ha...
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Benedict O said...
The description is not 100% true
Travelled on 10/2025
Unstable hotspot instead of proper wifi.
Front staff is cold and unwelcoming
The hotel does not gym and the gym is next building another property - very inconvenient....