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Reviews
Tripadvisor Traveller RatingBased on 1923 Reviews
Traveller ReviewsRanked #96 of 452 hotels in Florence
Traveller Rating
Excellent
1036
Very Good
636
Average
154
Poor
59
Terrible
38
Rating Summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
NYUgrad1982 said...
Marvelous experience at NH Firenze!
Travelled on 04/2025
Absolutely wonderful experience! This beautiful hotel is located in a safe and lovely area of Florence. We stayed in the Junior Suite and it was beyond our expectations: stunning, spacious, pristine, and with an attached massive patio that was for our exclusive use. Management at this hotel was top notch. Every single staff person at the front desk and in the dining area couldnt have been more professional, courteou...
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Nikos G said...
Nice and modern hotel
Travelled on 04/2025
Very nice hotel with big and modern rooms. A nice stroll by the river to the city center. The receptionist girl was very kind and helpful ( unfortunately I don't remember her name ) . If you have a car they have valet service in a very good price. I recommend this hotel especially if you have a car and you don't want a hotel in the very city center....
Dream174727 said...
pleasant surprise
Travelled on 03/2025
we had a great stay in florence at this hotel. the room was large enough (although small by us standards). bed was comfortable. the showerhead was fantastic - a really great rain shower shower. this hotel is also located near a train station and bus station/stop so getting around was easy. the ferris wheel was a nice view at night. the breakfast buffet was a wide variety of choices. some items (eggs, "bacon") weren'...
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DJETABA E said...
The kind of hotel I like
Travelled on 02/2025
The hotel was clean! My room OMG! Its for the moment, the best hotel I did in Italy! As I did 4 hotels but this one has something particular! It was not the cheapest but I paid more in another hotel Italy and I didnt had this kind of service!! My room was so big! I have all I need in the room!! Nothing missing ...
GabySand2025 said...
An enjoyable experience
Travelled on 02/2025
This was our first time at an NH hotel and it did not disappoint. The hotel was nice. The restaurant food was good. Breakfast was amazing. The room was clean, bed was comfortable. Only issue I had is the room doesnt have enough lighting to put on makeup. We liked the location and still easy to walk everywhere. The pina coladas by Alice were amazing. Overall we had a great experience. ...