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Reviews
Tripadvisor Traveller RatingBased on 2166 Reviews
Traveller ReviewsRanked #73 of 452 hotels in Florence
Traveller Rating
Excellent
1387
Very Good
531
Average
150
Poor
63
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
swhite1967 said...
Great location, great pool and great views from the rooftop!
Travelled on 06/2025
We would for sure stay here again. It is a great location in the city, with a great view and pool, plus a really good breakfast. They also have the best room for a family with two rooms and small balcony. The hotel is not in the middle of the town, but walking distance to everything, including Michelangelos Piazza....
johnvailtokyo said...
Excellent
Travelled on 04/2025
We had a lovely view facing the river and it was quiet despite a fairly busy road below we were on the 3rd floor. Everything was excellent, including the staff. They let you customize the tip at checkout. I gave less than recommended but they were still appreciative. Its a nice customer base, at least from what I could tell at breakfast, which was an extremely good buffet....
MARICARMEN P said...
Definitely try this hotel
Travelled on 04/2025
Loved this hotel. Located right in front of the Arno River with beautiful view of the hills across it, this building is beautiful and much larger inside than it looks from the outside. Staff is very helpful, friendly, and accommodating. The rooms are a bit smaller than other hotels, but it is to be expected as this is an older building, but they offer all the normal amenities. Very centrally located, expect to hear s...
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259gailm said...
Disappointing hotel
Travelled on 03/2025
We were very disappointed when we saw our room. Walking through the hallways to our room had a terrible musty smell. There mustve been a flood recently. We saw the room and it was like an hospital room. There was not one picture. An empty room with no color. The beds were flimsy and there was nothing good to say. It was so bad that we left. We checked out and went to a much nicer hotel. This was a once in a lifetime...
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GrandTour27519576416 said...
Perfection in Florence
Travelled on 03/2025
A fantastic hotel with amazing services. Extremely attentive staff that answered all our questions. Cleaning staff does an amazing jobs with the room on a daily basis (sometimes coming twice), the bar was fantastic to relax, and the concierge was more than happy to help in any way they could. A delicious breakfast every morning, and a well stocked mini fridge with complimentary items. Nice walking distance to pretty ...
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