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Reviews
Tripadvisor Traveller RatingBased on 2158 Reviews
Traveller ReviewsRanked #78 of 456 hotels in Florence
Traveller Rating
Excellent
1382
Very Good
530
Average
150
Poor
62
Terrible
35
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
jmarche2003 said...
Exceptional stay
Travelled on 02/2025
I cannot say how much we loved staying at this hotel. The food was exceptional, both the breakfast buffet selection and dinner in the hotel restaurant.
The staff, especially the breakfast staff, was a special part of our stay.
The location along the river and the view from the rooftop were also a very beautiful part of this visit....
timrI3979CG said...
Terrific Hotel - Truly Wonderful People!
Travelled on 01/2025
We were in Florence getting our daughter set up for a semester abroad and had the good fortune to stay at the Plaza Hotel Lucchesi. Unfortunately, about 6 hours into our trip, my wife stepped off a curb, hit the cobblestones and broke her ankle. In an ancient city, nothing is wheelchair friendly. The ENTIRE staff at the hotel - front desk, restaurant, housekeeping, bar staff, concierge and the gentlemen that would wo...
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Luisa C said...
Five-Star Service and I was not even a Guest. Very Grateful!
Travelled on 12/2024
As one does walking in a new city after dark, I got turned around. With 2% phone battery, I walked into Plaza Hotel Lucchesi cold and a little worried. My concern disappeared with the sincere kindness I was extended by the lounge staff. Grazie mille!...
539billr said...
Still a great choice after 25 years.
Travelled on 12/2024
Celebrated our 25th anniversary of first stay earlier this month with our thirteenth visit. Still the finest of Florence in accommodations and friendly, caring staff. New chef in restaurant has upped the dinner offerings of local cuisine as well. Location is convenient to the best of shopping, museums, and restaurantsyet away from noisy crowds....
Tracy R said...
great location but can use an update in its appearance
Travelled on 11/2024
Beautiful hotel and fabulous location overlooking the Arno River. Very elaborate breakfast included with the rates served until 10:30am. Very helpful staff. The hotel is looking a little outdated and old. Could really use an update. It was very warm in our room due to the unusually hotter weather in Nov.. the air conditioning was turned off for the year. The windows had a warning regarding mosquitoes when opened. Cou...
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