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Reviews
Tripadvisor Traveller RatingBased on 2174 Reviews
Traveller ReviewsRanked #78 of 465 hotels in Florence
Traveller Rating
Excellent
1393
Very Good
531
Average
151
Poor
63
Terrible
36
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
GorseLily said...
Gem of a Hotel
Travelled on 11/2025
What a gem of a hotel! With only 24 hours in Florence, we wanted to splurge and this was a great choice. It was walking distance to the Uffizi and Plaza Santa Croce, which was hosting a fun little Christmas market. Lots of shops and restaurants near by. We had one of their townhouse suites which overlooked the river and had our own little balcony. Perfect for our family of four. We had the included breakfast which ...
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Barbara f said...
Just amazing!
Travelled on 11/2025
This hotel is just fantastic. Great location on the Arno river and in the town centre in a quiet spot, with beautiful views from both of our rooms, one on the Arno river and the other room towards the Duomo. Elegant everywhere with a stunning and excellent restaurant and a beautiful bar. We loved the breakfast and service was fantastic. The rooms are classic with stunning Venetian chandeliers and beautiful bed linen....
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Stephanie M said...
Great Location and Views, But Room for Improvement
Travelled on 11/2025
Hotel Plaza Lucchesi offers excellent value for the cost and an unbeatable location its perfectly situated for exploring all parts of Florence on foot. The view from our room was absolutely beautiful, and the rooftop terrace offers an incredible panoramic view of the city and the Arno River. Even though the rooftop services and pool were closed for the season, it was still worth going up just to take in the scener...
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elenag3005 said...
Excellent service, location, and ambiance
Travelled on 11/2025
We stayed at this hotel for 5 nights and they were excellent. Room with a gorgeous view. It was on the smaller side but that is to be expected. The staff were great. The ambiance was wonderful-especially the bar! We loved the nod to Dante in the bar menu. Very classy hotel. The rooftop was gorgeous! No services due to the time of year but we were allowed up. We ran to catch the sunset at Piazza De Michelangel...
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Bethanne B said...
Do not choose this hotel if service is important to you
Travelled on 09/2025
The front desk was very unfriendly . We tried to get a late check out since when we arrived two days prior our room was not ready when we got there at 2:00 had to wait more than 2 hours until our room was ready . once we got our room, we waited another 45 minutes for our luggage to come up after we called the front desk, we wouldnt have not received our luggage.. our last night stay there was construction going on b...
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