Hotel Madeira Panoramico

Last minute change of destination for us from turkey due to COVID-19 Arrived and had a test at the airport not pleasant experience but needs must, results can through the night so next day we were free to roam the city and we did up and down the mountains on buses and the cable car, tried the toboggans great fun The hotel is lovely and clean and the staff are all veRy friendly lots of sanitation points throughout! It is up a big hill, amazing views but a slog up and down, taxis are cheap and plentiful we have enjoyed our time here a different holiday

So the Madeira Panorâmico Hotel is listed as a 4*... personal opinion 3* at best!. Check on staff lovely. Bar staff lovely and breakfast staff lovely. Room cleaning leaves a lot to be desired (floor not mopped for 4 days) no hot water for 2 days, then water so hot that you couldn't bathe in it. Pool area nice. Bar prices reasonable. Poolside menu limited. We ordered off Ubereats at lunch. Towels frayed.. some rooms have pool towels.. some not. Always try for a sea view as the view is AMAZING! Didn't ear on the evening, so can't comment on food in hotel.

Check-in was a breeze. Staff were polite when approaced but didn't make effort of a courteous nod or hello when passing reception as I find this always makes you feel more welcome at your hotel. Breakfast was limited but this was due to present circumstances. The view from the dining area outsid is stunning on a nice warm day. Pool was very cold for time of year and bar was closed more often than I would have liked but bar staff at he pool were very polite and efficient. Room was good, a little basic and the show mixer was faulty but this can be fixed if addressed. Had noise issues on one evening when our neighbours decided to have the TV on too loud at 4am in the morning so consider the walls to be thin. Thankfully only lasted one evening though. You can walk into Funcal to the harbour but it's a fairly hefty walk downhill, even more so when returning. I consdier myself to be of good health but this did take it's toll after a week of visiting the varios sea front bars and lidos. Of course, there is alway a taxi. I just love the place so like to take it all in by walking as much as possible. All in all, I loved my stay here. It's clean, efficient and the pool bar view is awesome. There are two rows of sea view rooms so beware that one is behind the other if you want a pool and sea view ensure you ask for a front row room. The mountain view rooms look like they are worth giving a miss to be fair! All in all. Fantastic. I'd go back but i'd prefer somewhere that was a little closer to Funcal and the bars and shops.