Hotel Madeira Panoramico

We have recently returned from our 4th stay at this wonderful and friendly hotel. The location provides super views over Funchal and the harbour. The staff are extremely helpful and very welcoming, and the food is excellent. All in all another super stay at this hotel. I'm sure we will be back next year!

We stayed here for a single night and then 3 nights with a group. The hotel is quite large and a bit confusing to maneuver in. The first night our room was in the back on the ground floor very close to the pool but because it was cold, no one was using it. Otherwise they would have sat right at the window of our room. The room was small with furniture that had seen better days and nothing aesthetic about it. That night others in our group complained about sand and other problems with the water in the tub tho we had no problem. There were no tea/coffee facilities in the room when we arrived but these were supplied later because they were part of the tour package. Dinner that night in the restaurant was very limited for vegetarians but plenty of food for everyone else. During our second 3 night stay we were given a higher room and a half (extra room with single bed and balcony) which made our stay more pleasant. The mattress on the bed was not of the best quality however. We were out of the room all day long but never saw that the hotel had evening activities as someone else mentioned. During this stay we had problems with the shower water which would suddenly go from warm to scorching hot, cold, warm, scorching, etc. We complained at the desk in the morning but the gentleman looked bored (as if he had heard this complaint before) and said he was have someone check. The problem continued throughout our stay. The hotel was out of the way but since we had a use of the tour minibus, this did not bother us. In all it was the poorest hotel we stayed at in Madeira. The breakfasts, however, were excellent and if it hadn't been so chilly, I'm sure we would have enjoyed eating on the terrace. On our last morning the group was had to leave for the airport at 6 AM before breakfast and we asked for tea/coffee before leaving. To our surprise we found the dining room open for us and except for the hot dishes that were not yet ready, there was plenty to eat (fresh breads, cheese, fruit, cereal etc). This left a better taste in our mouths!