Hotel Royal Savoy

We stay at the Royal Savoy as often as we can and I am disappointment to read the review listed before mine as a home for elderly people. We are not old and certainly do not like to be judged like this. There are many return guests as this is predominately a timeshare hotel and those that visit often take great comfort in the warmth and hospitality shown by the staff mainly, because they recognise us and we recognise them. It’s simply like returning home after an absence. We enjoyed great service and super hospitality from the waiters to the reception staff, from the owners relations to the managers. Nothing is too much trouble and although sometimes things take a little time to happen, if there are things troubling the guests, they will try their best to help solve them. Anyway the reason for my review. We tried the buffet breakfast for the first time today and were very pleasantly surprised by the array of choices. We then added an afternoon tea to the many experiences we have not had here. My biggest regret was not taking photographs as this afternoon tea was epic. I cannot believe I haven’t done this before and more surprisingly I’m amazed more residents haven’t tried it. The food was hands down so much better than Reid’s at a fraction of the price and the only draw back was perhaps the setting wasn’t so opulent. There was a lady playing a harp and the most delightful waitress looking after us. I’m sure if this were advertised and opened to the guests in the other hotels or passing trade, this could be a real hit. We for certain will repeat both the breakfast service and the afternoon tea again. In summary the hotel is for everyone and this week it has been wonderful to see young families and children in the pools on what has been the hottest two weeks we’ve ever had in Madeira. We cannot wait to return.

The hotel setting is lovely. Right by the seashore with fabulous outside facilities.The staff are very friendly in general but the feeling as a first time visitor is that you are invading the property which is for the repeat visitor. Certainly the male staff seek to please the regular whilst neglecting the incomers. The rooms are nice and comfortable albeit a bit tired and dated The piano bar in the evening is reminiscent of the longe of a retirement home with old world entertainment. The breakfast buffet is often tired. The hot food tepid, scrambled eggs looking aged and the bacon dry and stuck together. Needs vast improvement

This is our favourite hotel in Madeira. Friendly, welcoming staff, nice ambiance and quality accommodation. The facilities are second to none with plenty of places to relax next to the sea or to swim in the two outdoor and one indoor pools.