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    Pestana Ocean Bay All Inclusive Resort

    PPPPP Plus

    InFunchal, Portugal

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2230 reviews

    ABOUT THE HOTEL

    • Official Rating

    The Pestana Ocean Bay All Inclusive Resort’s beachfront spot is just one of the reasons it’s scooped a TripAdvisor Certificate of Excellence for 3 years running.

    The Pestana Ocean Bay All Inclusive Resort is right next to a big pebble beach, so ocean views come as standard. You’ll catch them at the pool and from the room balconies.

    A prom unwinds from the hotel’s doorstep, plus a free shuttle bus will whisk you away to Funchal’s city centre in under 15 minutes.

    • Rooms: 272

    At a glance

    • Next to the beach
    • Ocean-view pool
    • Free shuttle to city centre

    location

    • Overlooking Praia Formosa beach with direct access from the hotel
    • Funchal centre 5km - hotel runs a free shuttle bus
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. One visit per person per week to the Viva Italia à la carte restaurant - reservations are required. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

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      accommodationData.facilities
    • Arlequim buffet restaurant

      There's a huge buffet spread to tuck into for breakfast, lunch and dinner. You'll be able to dine with a good view, as this place has views of the coastline.

    • Arlequim bar

      Live music and shows take place here 6 nights a week.

    • Outdoor pool

      This huge pool is set on the beachfront with a whirlpool and plenty of sunbeds to catch some sun.

    Rooms

    View all rooms
    Nice hotel, clean rooms, good location
    19 Jun , 2018 Travel123m
    Stayed at this hotel in June 2018, it was our first visit to Madeira. Hotel staff are all pleasant, friendly and willing to help. Rooms are clean, feel fresh and all have great views out to sea. Food is ok, we found there is always something you like, but the deserts in particular seem to run out quickly, leaving jelly, ice cream or cheese and biscuits which was disappointing several days. Bar service is ok, although all week 2 of the free cocktails (out of 6) were not available. Shuttle bus into Funchal is ok, although it fills up, runs late or is cancelled without notice. As it doesn’t run for 3 hours in the middle of the day anyway, this can be annoying and reduces the value of the service. Hotel position is great, the tunnel is now open, so you can walk into Funchal or the other way along the coast, both are nice walks. Other reasons the hotel didn’t get 5 stars: The guests from the hotel next door (Pestana Gardens) use this hotels facilities, they don’t have a bar or restaurant, so Pestana Bay can become over crowded. Some of the local nature, we think it was frogs behind the hotel, make a racket most of the night, so if you are a light sleeper, beware. The hotel charges for pool side umbrellas, which seems odd as they are generous with other amenities. Safes are available in the room, but these are charged locally. Don’t get the impression we didn’t like the hotel, the positives shine through and we had a great holiday. With a few small changes the hotel would go from good to great!!
    Never to return
    19 Jun , 2018 christineliddington
    This hotel is stuck in the past from entertainment to poor stage area and bar should be addressed with proper drinks not pre mixed from cardboard boxes-use bottles self service bar needs to go always tables needed cleaning one lift broken for 4 days !!! If Lionel is teaching staff he's v rude shuttle bus always full wait for next one an hour do not go here if you want service with a smile and have to pay for parasol at poolside
    Pestana Ocean Bay
    20 Jun , 2018 nasal72, 950934
    While the accommodation was adequate the menu needed to be changed as it became boring. The drinks at the bar were of a poor quality. The rooms were suitable to our needs but the pillows were very uncomfortable. Staff were very friendly and helpful although when an omelette was requested chef on duty said it wasn’t available even though we were told to ask for what we preferred.
    Good value for money, always good food selection and friendly staff throughout hotel
    20 Jun , 2018 magwii, 186311
    Our first stay in Madeira and we were not disappointed. Our room was huge, spotlessly clean and we had a balcony overlooking the sea. There were also cooking facilities even though we were all inclusive. The all inclusive gave a great selection of food for every meal. I fail to see how anyone wouldn't be able to find something they liked!! Many times there was fish which I was very pleased about. The bar service was very quick and the rooms were cleaned well each day. There was also a courtesy bus into the town which was very convenient. We had entertainment most nights, that was a bonus. Whilst we were staying, the walkway was being repaired following the extremely bad storms they had in February. A little inconvenient but not the hotels fault! We looked for the table tennis...there wasn't any. Also we understood you could go to the next door hotel but there wasn't a bar open there. A couple of negatives but for the money we found it good value.
    Could do better
    19 Jun , 2018 Dfwcam, 186225
    Just returned from a 11 night stay at the Pestana Bay. We found the staff unfriendly and indifferent to most of the guests. No greeting or even a smile in some cases. Tables were not cleared, some times at night for hours!! Hugo was very different and stood out because he was very friendly! The food was very nice with plenty of choice.Hotel was very clean and beautiful views of the sea. Long way from Funchal and too many people wanted to use the shuttle so it didn't work very well. We were put in the hotel next door which was OK but nothing was open so we had to go to the Pestana Bay for drinks ect???
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    Things To Do

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