Pestana Ocean Bay All Inclusive Resort

We arrived to clouds. Stayed that way most of the week. Very strange climate considering the islands location. The hotel was fine and we had a lovely room with a great view. The food was ok but could be so much better with a bit of thought. Self service for drinks which is a bit weird. A pool bar with barman would be so much nicer. All staff were great tho. All in all a nice break but would not return to Madiera.

We returned to the hotel for the second time, and we don't have the habit of visiting the same places. Very friendly staff with personal approach to guests (especially Nuno and Ivan). We thank all the staff, including the excellent cooks and the cleaning service. Large selection of all possible dishes, which were gradually added. Excellent location of the hotel, compared to last year a big plus for limiting the use of disposable plastic cups. Only one negative - the last shuttle bus from Funchal cannot be relied on - usually full. I think the hotel is not suitable for families with small children. Most of the guests were older and the children seemed more disturbing. Madeira is about nature and cognition or rest. We wish the hotel a lot of satisfied guests as we were :-) Ahoj Monika and Petr, Czech republic

Stayed here first week of July. Excellent hotel and service. On arrival you get two bottles of water, which you then fill up as you need to in the restaurant. If you want to book the Italian a la carte do this as soon after arrival as you can. We tried to book on 2nd day of holiday and told it was fully booked for the week. Our jet 2 rep said meeting was 12.00 noon in reception. We arrived before 12 and there was no one there. We waited til 12.25 and then asked at reception to be told rep had been downstairs and if we had asked would have been told this. She had left by 12.25. Food is outstanding for choice and quality. 2 meat, 2 fish and 2 fowl lunch and dinner times. Good choice of veg and salads. Different potato dish every sitting. Help yourself to wine, sangria, beer, coffee, soft drinks which meant no queues at bar. Bar staff exceptionally quick and very friendly - special mention to Ivan - Good evening Ivan. As you exit hotel drive there is an Ocean restaurant and lounge bar. Short 15 minute walk to beach via beach car park there are 3 more restaurants/bars. This also is start of lovely coast walk to Camera de lobos a lovely fishing village takes about an hours slow walk. Will definitely return here in the future.