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    Pestana Promenade Premium Ocean & Spa Resort

    PPPPP Plus

    InFunchal, Portugal

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2358 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Sea views are guaranteed at the Pestana Promenade Premium Ocean & Spa Resort – you’ll clock them from the pools, the al fresco restaurants, and the room balconies.

    This modern hotel's set on a cliffside on the outskirts of Funchal, which means peaceful surroundings and easy-to-do daytrips. A 10-minute cab ride gets you to the culture-filled city centre, where you can ride a cable car up to the mountains or visit a traditional Madeiran wine cellar.

    Look out from the pool terrace, and you'll see the historic Cais do Carvão on the shoreline – this former coal wharf was once a stop-off for ships travelling to America. The rest of the viewfinder's filled with palm trees and the Atlantic Ocean.

    • Rooms: 112
    • Lifts: 2
    • Building: 1
    • Floors: 8
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Seafront location
    • Infinity pools
    • 2 restaurants
    • Free Wi-Fi

    Location

    • On a promenade stretching from the Lido to Praia Formosa
    • 15 minute walk to the resort centre
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • 3 outdoor pools

      The infinity pools look out over the Atlantic Ocean and they're bordered by plenty of sunloungers on the sun terrace. There's a whirlpool bath out here, too with enough room for nine people.

    • Breezes buffet restaurant*

      You can expect to find international buffet spreads laid out here. And if you fancy dining with a view then grab a table overlooking the pool or sea.

    • Spa*

      The spa has 4 rooms for massages and beauty treatments as well as a sauna and Turkish bath.

    Rooms

    View all rooms
    A great setting for an ok hotel
    30 Nov , 2019 collegefield, 673469
    We stayed for a week in late November. On the whole we enjoyed ourselves. Plus points: - was relatively cheap at around £80 a night - Great location with lovely sea views - Spotless throughout - Really lovely staff. Benny in particular was great - Clean well managed pool area and garden Downsides: - Hotel starting to feel tired, darkening grout, saggy loungers and thinning towels. Bad pillows that seemed full of chopped foam. - Breakfast not great. Bad coffee, margarine spread and so much processed meat (even the bacon seemed preformed). - Lacked obvious touches for a 4 star like a kettle or iron. Recommend having dinner at akua (need to book) in the old town. Sensational food way better than some of the touristy places near the hotel. Vaca negra not far from hotel was also great for steak. Reid’s for a pre dinner drink was €6 a glass and you got a warm welcome and a load of free canapés and nibbles (great value considering).
    Mycket fin hotellanläggning
    30 Nov , 2019 cmo375769, 4009713
    It was a Nice hotell with a Good location, Nice pools and garden, excellent breakfast and roms with Good space and Nice view. We had help with arranging roms next to My parents room wich was very convenient.
    Return to the beautiful place.
    30 Nov , 2019 Savellie, 186390
    We have enjoyed our second visit to Pestana Promenade to celebrate birthday. The hotel has a beautiful layout, unrivalled ocean views and excellent spa facilities. Its location on the Promenade is very convenient for exploring local restaurants and shops. The rooms are clean, light and spacious. There are plenty of things to do in the hotel if it rains. Staff are polite and welcoming. The hotel has live entertainment on offer throughout the week, breakfast and themed evening buffets to suit all tastes. All public areas are very well maintained and cleaned. The pools, deck area and gardens are beautiful and well managed. If one wants to get to town there is a bus stop just outside the hotel entrance. Buses number 01, 02 and 04 will get you to the centre in 10 min. You need to flag a bus down to make it stop. It is best to buy a Giro card from a tobacconist with prepaid trips. The card can be topped up. Each trip costs 1.6 Euro this November regardless of the distance. There are many ways to enjoy Funchal. One can be as relaxed or as busy as one wants. It is a beautiful town to visit and explore and Pestana Promenade hotel is the best place to stay for us.
    Good situation
    21 Nov , 2019 sabta
    Enjoyed another holiday at Pestana Promenade. The hotel is in a lovely situation with nice views out to sea. The staff do a really good job and are always very helpful. The grounds of the hotel around the pool are really well kept.. Breakfast can be quite busy and the poor member of staff cooking the eggs does extremely well working in such a small area with only 2 frying pans! .They do omlettes to order and fry all the eggs so it is quite a task. The 1 toaster is terrible, really slow and bread needs to go in it at least twice to get toasted but as everyone is on holiday that is not too big a problem. Thanks to everyone at the hotel for another enjoyable holiday.
    Winter sun break
    17 Nov , 2019 K92WGlauraw
    Relaxing get away , booked a superior room , from previous reviews higher up with sea view . Having been looks like all rooms have a reasonable view I like a kettle in the room - so pack your own . Only a slight criticism but if you want a warm drink in room you’ll need it Good choice at breakfast and staff work hard to clear and set tables. . Ate at the restaurants surrounding in the evenings and out and about during day Lovely pool area , could find lounger space most days - only exception being one hot afternoon when it got quite crowded. Indoor pool and spa available Nice location on promenade ,. If you’re walking around it’s never totally flat, Theres a bus stop outside the door and walking in to the harbour and town is 40-45 mins at an easy pace
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally