Vidamar Resorts Madeira

I don't really leave reviews (unfortunately) but I do take the time to read them lol!!. But, I wanted to take the time to leave a review for VIDAMAR Hotel. My children and I just spent a week (last week) there . We just returned Monday, I was a bit apprehensif especially because of the COVID19 pandemic and being 'vulnerable' , I just wanted a few days away with as little risk as possible to be able to forget about 'shielding' and the risk of catching COVID. All I wanted was a week in the sun in a clean hotel, pleasant to stay, good food, beach etc... I must say that the UNIVERSE heard me, I would recommend this hotel to anyone. Even though a lots of places were shut, even though many areas were restricted due to the current situation, the hotel staff were amazingly nice and patient. There were some customers that were rude as hell with the staff, I even had a go at a russian lady, who didn't respect the social distancing during the buffet, was helping herself with food (lack of patience) with her hand right inside the basket of bread, and drinks!! Poor lady behind the counter, I felt sorry for her and apologise for her rude behaviour. Let's not forget that they did everything to make us feel safe during this unknown and worried time. My first time in Madeira and in VIDAMAR, and I cannot wait to return once it will be back to normal to see how much more we could enjoy it.. PS; Once tiny issue... We are vegetarian; while asking for omelette or scrambled eggs in the morning, we found each time bacon on our plate. It would be nice to separate the forks/spoons/pans from the meat. My daughter has also 'allergies'.. Otherwise, the view, the sea , the emplacement was just perfect. The room super clean and big. I have absolutely nothing to fault this hotel and the staff. Many thanks and I am so looking forward to come back .

This was our 4th visit to Maderia and our 3rd stay at this hotel. Our holiday was booked in advance and so unfortunately when we flew out on 13th March we did not anticipate what was to come that week where the Island was pretty much closed down by the time we left. Even though, I would hightly recommend this hotel for its great service and beautiful sea views. The staff did the best they could in the circumstances who made sure we were registered for our changed flight, which we did not know about. We were unable to go on any trip because of the Covid19 virus but this didn't spoil the holiday. The standard of food was not great this time but this was due to the Covid19 virus which we fully understand - on the previous occasions we've stayed it has been great. The hotel was clean, it is in a great location for shops, bars and restaurants. Our room was on the 9th floor which made the view even better. Madeira is a beautiful island and i'm looking foward to my next visit.

We visited the hotel on the 13th March for a week's holiday having previously stayed there. We had paid for a dine around experience, spa, live music in the evening etc. Although the Island was experiencing problems due to the corona virus the hotel closed all restaurants with the exception of the Ocean, closed the gym, the spa and had no live music. We were astonished that the management did not have the courtesy to put a note under our door to offer their apologies and perhaps suggest a treat for the disappointment. On a positive note the hotel is clean and our maid exceptional (9th floor Tower 2), the views from our balcony were breathtaking.