Hotel Imperial

My partner and I stayed here in August 2019 for our first stay in this hotel and in Lake Garda. I can see why people come here year after year as this is a very pleasant place to stay. The cleanliness is very good, the staff are all very friendly and the small, intimate nature of the hotel makes you feel like it’s a very personal stay. The location is great and a short walk to Garda, which is beautiful. Some minor issues which may interest others are the fact the sunbathing area lost the sun for the most part by 3pm due to a large tree (which I believe is not the property of the hotel) - so all day bathers may want to consider this. Also the entertainment was few and far between, which didn’t bother us too much, but those who seek to be entertained without leaving the grounds may like to know this. But other than this we found the hotel brilliant. We also got engaged in Garda and the staff made our experience extra special when they knew about this! We’d also like to thank our waiter, Luca, who made us laugh and helped us navigate the food menus throughout the week! So now we got engaged there we have a reason to go back to Garda in the future and this hotel would be our first choice when we do!

From the moment we entered The Imperial Hotel we were made to feel very welcome, it was owned and run by the family and nothing was to much trouble, the rooms were excellent with extras such as tea/coffee making facilities, wifi if you needed it plus towels from reception to take to the pool,there was a good selection from the menu to choose from at breakfast and evening meal, all cooked and presented beautifully, restaurant staff were first class, always pleasant and smiling, once a week they held a gala evening around the pool where there was singing and dancing and wonderful food, the pool are was spotless and so was the public areas inside the hotel, we would definitely stay at this Hotel again, Garda and surrounding areas were amazing, local people were very friendly.

Location: great 5 minute walk to the lake and all the shops/restaurants. The bus stop is 2 minutes around the corner and this has links to all around the lake. You can get a daily bus pass for €10. Get the bus to Malcesine and go up the cable car! Hotel: very clean rooms and although the bathrooms in the rooms were a little dated, it was suitable for needs. Hot water and decent shower. I would suggest bringing your own hair drier! Very weak and strange attachment to the wall. I had to stand half way across the bathroom to get it to work properly. Kettle, safe and fridge provided in rooms free of charge. However we purchased a bottle of wine from a local supermarket and when asked the reception staff to borrow a corkscrew they refused as they said the wine was not purchased in house. Little disappointed as I’ve never had an issue elsewhere, plus you could see all the bottles of alcohol the cleaners removed from other people’s rooms that clearly weren’t bought from the hotel. Food: Found the food great, breakfast had a decent choice and the dinners were always very tasty and good sized portions. Little too much sometimes! Buffet vegetable and salad bar available. The restaurant staff in particular safian and amin were so professional, friendly, helpful and attentive- special shout out to them! We did not use the pool as the weather wasn’t warm enough, but looked lovely. Clean and with plenty of sun beds. You could see someone attending to it every morning. The Thursday gala dinner outside was something different and enjoyable. The entertainment was slightly aimed at the retired clientele, would be nice to have more of a mix of songs. Also feel as though the hotel could benefit from other evenings of entertainment. We ended up going to other hotels for their entertainment. Small bar area that filled up in the evenings and had a nice atmosphere.