Rixos Premium Gocek

We have just returned from a week's stay at the Rixos Premium Gocek (15th - 22nd April 2019), it was a last minute booking and we were not disappointed. We were a little nervous after reading some of the bad reviews but we are glad we booked. Upon arrival at Rixos, Olga from reception and a lovely man were outside waiting for us, the man took our bags from the coach whilst Olga offered us refreshments and sat us down to explain where things are and what we can expect during our stay. We were then transported to our accommodation block (Block 24) on a golf buggy, and again our bags were carried up the stairs and placed in our room, we were insistant that we help as our bags weighed approx 50kg but the man would not have it, he was saying "it my pleasure". The room was so nice it was clean, nicely decorated and they had thought of pretty much everything when it comes to the toiletries, we had dressing gown, slippers, toothbrush and toothpaste, a Gillette razor, shaving cream, ear buds, cotton pads, shower cap, body lotion, shower gel, shampoo, conditioner. They also provided a free safe, sewing kit, boot shine, shoe horn and a mini bar that has a selection of soft drinks, Efes, chocolate, crackers and biscuits etc. The hairdryer is a good powerful one and an ironing board and iron was provided within 10 mins after calling reception. The only observation I made with regards to the room is that the lighting outside our block (block 24, upper level) was insufficient, it was very dark and can be hard to navigate the steps with no light, for this we used our telephone light. To be fair, I didnt mention this at the time and I feel confident that had we have raised this, Rixos would have rectified. The Secret beach is lovely, we caught the shuttle boat from the pier at the end of the complex and its a short few minutes boat trip to the beach, upon arrival we were warmly greeted by Mustafe who gave us water, towels and offers us champagne. At the beach there is the Azur Restaurant serving lovely food made by Boris. Halil was also there and he was asking if we were enjoying our stay and was there anything that he could do that would make it better which we thought was lovely, in fact each time we saw Halil he asked the same. At one point we commented on how lovely the villas were and Halil then gave us a tour of the villas inside and out, he really took the time to ensure we were happy. Rezzok was also very attentive and wherever we were (beach or Peoples Restaurant/bar) he always brought us another drink when we were empty before we had the chance to ask. The People's bar, Nox Bar and the nightclub above the People's bar was where we spent most of our evenings, there was entertainment provided in the form of bands, bingo, films etc. There was a particular band that stood out for us called The Blu Band, they were great, they had a set list but asked the audience what songs they wanted to hear and they played them, they smashed them, every song, brilliant band. Whilst we were in these places we were very well looked after by Huseyin, Engin, Rizzok, Kadir, Uma, Sidy, another Huseyn and a girl whose name began with S (apologies for not recalling name) they were so much fun and if you were willing to interact with them they would gladly interact back, but they were professional at all times we asked them to have a drink with us and they politely refused as they were working. Another thing that was lovely to see was the training, we experienced this several times, whilst we were in the nightclub and they were not required to serve, Engin and Kadir were training the junior staff members on how to mix drinks and to serve etc. When we were sat around the pool we observed the life guards being tested to ensure they are fully up to date, it was very reassuring to see just how capable they were. The pool was lovely to sit around, the beds are comfy and the area is clean and Nas, the roller skating waitress was brilliant, she scoots all around that pool with drinks for the guests and always friendly and smiley. The food at the Rixos was great, there are several places to choose from to eat, The Turquoise Restaurant, The People's Restaurant, The Azur, The Daidala. We didn't eat at the Daidala as I don't eat fish. We found the Turquoise Restaurant to be great, lots of variety fresh fish, sushi, salads, fresh bread and pizza, lots of choice, the only observation that I made was the labelling on some of the cold platters (hot food was labelled) as someone who doesn't eat meat of fish it would be handy to know what the offering contained, I did feed this back to Halil and he said he was going to look into arranging this. The hotel provided a free afternoon boat trip, it took us around 3 beautiful islands where we could stop and swim, snacks and drinks were provided free of charge. For those that like shopping, Gocek is a couple of 100 meters away and there are some nice shops there, Gocek is more expensive than Fathiye but you will find some good quality products. We visited Fethiye for the day, we missed the market days of Tuesday and Thursday but it was still nice experience. We paid 250tl for the taxi from the hotel to Fathiye and 120tl from Fathiye back to the hotel. In our experience it was better to shop outside the hotel complex as it was twice the price at the hotel. If you are wondering how much spending money to take with you, we stayed 7 nights and converted around £800 to tl and got 5750TL - we didn't need this for anything other than shopping. All in all we had a great holiday, we met some lovely people, made friends that we will definitely stay in touch with and we would go back there.

We had a lovely stay at Rixos Gocek. From the offset the whole experience was luxurious. As we arrived we were welcomed in a friendly attentive way. We arrived late so this was appreciated. The food was amazing especially as it is all inclusive. Drink was good quality we had some AMAZING cocktails. The location was stunning- we made lots of use of the secret beach- it really is beautiful- the restaurant again good quality food and ingredients- we really want to thank Rezat and mustava for making our stay so great- they were friendly and helpful and made sure we had a fantastic stay. We always want to visit new places and have never returned to the same hotel. However, we have both said we would return to Rixos Gocek. We were very impressed.