Steigenberger Hammamet

I am currently stay here with my husband and I can honestly say this is the best hotel we have ever stayed in. The staff are unbelievable, they cannot do enough for you and so friendly. We have been treated like royalty. We are staying in one of their deluxe bungalows and it is lovely and roomy. I have already booked to come back next year with family. Looking forward to it all ready. Well done to ALL the wonderful staff. You are a true credit to the hotel.

We visited her in early May the weather was not brilliant at first but soon picked up. The hotel on arrival was chaotic no one told us what was going on we were left hanging around for ages. It might have helped if TUI had put a Rep on the bus to inform us of the process. The hotel its self is great in a great location on the beach. You do get pestered by hawkers but when you say no they do go away. We had a bungalow which was very spacious. We did have an issue with the cleanliness but it was soon sorted. The food was great with a good variety and the quality was good. The breakfast items were sometimes cold but there is an egg station for freshly cooked items. The bacon is nearly all fat. But they do make the most amazing doughnuts. The waiters in the restaurant are amazing we had Abdelaziz who is great. But please be patient when it is a busy time don't think they are miracle workers they only have one pair of hands. And please and thank you go a long way. In the afternoons Said make the most wonderful pancakes to order. The bar waiters are amazing too they remember what you like to drink and will bring refills over before your glass is empty. Our favourite was Mourni (I hope I spelt it right). The hotel has two pools which would have been used more if at leasat one had still been heated. They were freezing. The Spa pool and jacuzzi was no warmer. The pool attendants are always very helpful. One day the wind really picked up and blew a parasol over, and seeing the size it was windy, it crashed between our beds and smashed the table they were straight over the check I was ok. Thanks guys. The hotel has two specialist restaurants, although there is a limited menu, the Italian was wonderful the food was hot and the menu was well thought out. The Tunisian was disgusting there was no other way to describe it. When people complained we were told it will get better next week because it will be open 3 nights! Really I hope so. Many people walked out and we never heard to good word about it from anyone who attended that night. The hotel entertainment was low key which was great but the Animation team were friendly but not in your face. Some of the nightly shows were amazing and the Animation teams comedy show was very funny, with a very British sense of humour needed. Would we return definately.

Unforgetable experience! Great facilities and rooms. Excellente food! Thank you to all staff they're all very attentive and happy around us. Special thank you to the animation team specially to Fabio, Rio and Zambala!