Radisson Aquatica Resort Barbados

It seem an insurance contract where you think to have favorable conditions but after in the bottom of the contract there are some very tiny lines and you realize tha the contract is not favorable anymore. I booked a room on line for a week at the price of usd 850. It was a good price compared other similar resort, but when the confirm arrived in a tiny line you can read that the 20% taxes was excluded and the same for other expenses. At the end of the day you pay less or more the same then in other similar resort, it is not a big deal, but honestly i would prefer a different and more clear approach.

I really did expect more from my last stay at this hotel. Firstly there was an issue with the price of my room. I booked my room via telephone and was quoted the room rate. When I asked what the total was over the telephone the staff neglected to tell me that the price did not include tax. Stayed at the hotel and they gave me an old room way at the back without any good scenery. Looking out onto my balcony was just the rooftop of the ground floor with fans and ventilators and AC units. Room decor was worn. On check out came the surprise - the bill for the room was quite more than what was quoted. I ended up paying around an extra $60-$70. I will give 2 stars for the complimentary rum punch and the friendly staff. But that's all. Will have to give it a real, long hard thought as to whether to return.

We spent 2 nights here before our cruise on Star Clippers .We boarded the ship only to be thrown back off the next day and told the cruise was cancelled due to the virus . We were told to make our own arrangements to get home!! This was terrifying as we could not get through to Virgin Airlines by phone! I them thought of seeing if we could get back into the Radisson-which thankfully we were able to and spent the week there until our flight went. It was a refuge and we were very comfortable there. People say it needs updating but we found it perfectly OK . We had a lovely view of the stunning beach from our room and the room was huge with 2 queen beds. All the staff and people we met were lovely. They tried to ensure everything still ran smoothly in the difficult situation .Special thanks to Sophia and Keisha in the restaurant who were so lovely. Also to Adrian with his wonderful rum tasting and cocktail making! He deserves a special mention. And thanks to Kanisha who organised all the walks, Shane who gave out the loungers and towels and Nigel at the front desk were all so helpful. Also Janelle on reception who advised us of the Virgin office in Hastings which gave us peace of mind in knowing our flight was still on schedule. And thanks also to the lovely Gillian who kept the place going even though the guests were getting less and less.I would like to return when things are normal to see it at its best. So thank you all for looking after us in our hour of need!