TUI BLUE Makadi Gardens

We booked this break in September 2019 wanting to get away for some winter sun, we had missed our summer holiday. We picked it initially because we liked the look of the pool area and the fact that it is adult only. Whilst I love children I don't want to be constantly disturbed by kids when I am on holiday. We arrived late evening on the 8th November to a very welcoming reception team. I have stayed in some really up market hotels in my time and the reception from the staff blew them away. We were given drinks on our arrival and a nice cool flannel to refresh ourselves while they sorted our room. We were then given a guided tour of the hotel on the way over to where we were staying, the gentleman pointed out where everything was for us which was a great help. The room was on the second floor and was lovely an airy with a view over the pool area. A lovely sitting area with a comfy sofa to sit and watch tv while relaxing. And the pre requisite fridge with cold drinks in. The general dining room has two areas indoor and out. The food was set out as a buffet with something to satisfy everyone and all served by smiling staff. We woke early the next morning and decided to get up and about. We went by the pool and selected where we wanted to sit, we are sun worshippers and have the selection of beds down to a fine art now. Sat for an hour watching the sun come up. The staff around the pool are amazing. They start at 10 and the gent who served us by the end of our holiday had our drinks order down to a fine art. A bottle of wate T 10 to hydrate us while he brought our morning coffee. Then through out the day green tea every hour or so always accompanied with a bottle of water each. And at 3.30pm a nice refreshing beer. You cannot ask for more than that. The pool area is kept immaculate with staff tending the gardens and keeping the pool clean every day. And more to the point very peaceful, just what the doctor ordered for two busy people in need of relaxing. As with any holiday you get a few hiccoughs, we managed to block the shower drain...... no problem ladies ...... fixed within 30 mins..... 2nd day into holiday aircon went on the blink..... a couple of failed attempts to fix....... can you pack ladies we are moving your room..... we were put on the floor above in a room with high vaulted ceilings and a fabulous view. Again the reception staff could not have been more helpful. The hotel it's self is within a complex so it's nice and safe to walk around at night, something my friend and I were greatful for as we like to wander. They are some lovely restaurants that you can visit while there that are included in the package. We went in the Asian fusion one and the food was delicious. The spa is something else, two doors down from the hotel it is a thing of beauty. We went in to have a look and get a price and ended up with a pedicure and massage there and then with an open invite to use the pools when ever we felt like it. In case you have not picked up on this we absolutely love this hotel. It was our first visit to Hurghada, we have visited Sharm multiple time but never here. If it were not for the. Urgent covid19 situation we would already be booked to return this year but in mid October so that the days of sunshine are a little longer. It is a beautiful hotel full of amazing staff....... I cannot wait to visit again.

The staff at this hotel went out of their way to make a memorable holiday for all the right reasons. The food at the buffet was the best we have ever had at a hotel buffet. AMR the waiter was exceptional at his job and a real asset to the hotel. Coffee delivered to us on our patio by Mohamed the waiter at the small pool ; coffee served to us as we arrived at the beach bed by the staff there. Mohamed in the restaurant who offered exceptional service for no gain for himself and Mohamed at reception who was more than helpful! A special mention to all of the chefs who made our dining a great experience with the exceptional food at all times. My only compliant is the outside restaurants the seafood restaurant and the Indian very very poor indeed. Overhaull this was a fabulous relaxing two week break and when this pandemic is over I am sure we will visit again . All the best to the staff and I hope you are all well and back in your positions soon , giving your guests as great of an experience as we had.