Hotel Aqua

I stayed here for a week and thoroughly enjoyed it. The staff were very friendly and couldn't do enough for you. The hotel itself was luxurious and very clean. Our room was lovely and had everything that we needed. The food was really nice too, I would definitely stay here again, highly recommended.

Well not sure where to start. I have mixed feelings with giving 5 stars. The 5 stars only deserve to the staff. They have been enormously friendly and couldn't do more. Always hands on with a smile and making your stay special. A special thank you to Isaac, öhandy, Mohamed, augul and I do apologise if I can't remember every name but the whole rainbow team have been excellent . The manager from the waiters has been 1st class The reception has been very helpful. What can I say , the whole staff been great. Now to the nitty and gritty.we have tipped our cleaner lady Layla plenty tipps for the first week and she was happy to receive the money I guess. However my husband has tried to make my 50th birthday special, which he did but not the hotel sadly to mention. First the room has never been made fancy not even on my birthday. We had two little wine glasses with the little red wine bottle ( not the big bottle) although I can't drink red wine cause it makes me very ill. I thanked the reception, but no sorry or we going to replace it was offered. The bed was not made nice either. Thanks to my husband , he put balloons up. Oh yes I was getting a BIRTHDAY wishes from the hotel. We had a special seating area however still had to go to the buffet to get our food. Rooms are cleaned every day , but things don't get made nice or out in one place.saying that we've been in 5 star hotels and the rooms where emaculate with fresh fruits each day bathrobes and pralines in the night and bed was made for the night . Each second night we had a bottle of Champaign. Just saying about 5 star treatment. A la carte . Lots of improvement needed.we went to the Italian, well no ambient light no decoration that hints Italian other then unirond runners with Italian sceme. The veal stake was cooked trough and not been asked how u would like it. Hoĺlondaise was thick with skin on top didn't look apertising and fòod was warm not hot. People in the restaurant where busy with their phones and even answered calls , which made it like canteen atmosphere. The wine in glasses where poored in and the bottle rested on the glass . So if u call it a la cart then I would say no. And we did not had another a la cart cause we would have to pay. Why ?? I don't know. We've had 10 a la cart in Jamaica and didn't pay nothing . The Buffett is good not bad , however vegetables too soft dis have bones not be warning signs it could may contain bones. I am just saying we've paid only £ 200.00 more in Jamaica and punta cana and had far more 5 star treatment including free spa with treatments . I leave it at that. The pool is not heated . My husband has a heart condition and was not be able to go in. It is freezing. The hotel is clean, but dates. It is stuck a bit in the 90 . I think with a bit fresh modern paint , modern furniture in the lobby and restaurant would make a different. Also the hallways to the rooms are dark and carpets are marked and dated. What keeps the hotel going is the perfect staff , cleanliness. Other then that why 5 star?? . People coming for years, yes it is placed in a beautiful surrounding .you can do a lot , boat trips walk in the town without getting hassled. But it leaves me a thought, why the Aqua is special.. Maybe it is very good management and staff treatment what makes it special. Yes it is worth to stay. But won't pay too much. Although the hotel is offering so I found out book directly with them and get a cheaper flight. So probably a better option. If you go to the end of the season you will expect a lots of bridge or backgammon clubs with elderly people. Sometimes it felt like the film cocoon. It's maybe not fair to be honest in the review. But the credit should go to the waiters and waitresses. Would I want to go back? Not sure . I'd rather invest 200 to 400 pound more and go for a long haul. Big thank you for the staff and rainbow team, who made us feel special and been great through and through.some accidents have happened too slippy tiles around the pool and showers. Although the showers are provided with rubber Matt's but still very slippy, so that a accident was happened when we were there. To see the doctor in the hotel you will get charged 350 Turkish lira ripp off. Go to the hospital in marmaris and u get charged 60 Turkish lira and get a stamp in order to get the money back from your insurance. In the hotel you will not receive the stamp on the doctors note.

I don't know where to start really but the holiday was so amazing ! I went with my parents and my 2 children. Upon arrival the hotel looked lovely , the lobby was clean and there was someone to assist us with our bags and he took them upto the room for us. Check in was easy and we were given a map and our room keys. The rooms were cosy and we had such a lovely sea view! There were fresh towels daily and the cleaners were very good at their jobs. The mini bar was replenished daily without fail and the beds were always made. The rooms were very very clean. The pool area was lovely , clean and there were plenty of sunbeds. There was a little place to get your ice creams and waffles, 2 bars and a little bbq building, there was also a lovely woman who was making like a cheesy flat bread, or you could have meat if you wanted, all made from scratch and cooked on a big stone like thing. The hotel is right on the beach literally a minute walk from the sunset bar and the views out to sea were so relaxing. You can also grab a taxi boat over to marmaris which was convenient. The main restaurant served breakfast lunch and dinner all buffet style. It was also very clean and there was a good variety of food available which was always hot. The best thing about my holiday has to be the staff at hotel aqua , they always went out of their way to ensure you were happy, they saw you had an empty glass and they would offer to refil it for you, they were quick , friendly and amazing to have around, the staff were amazing with my children, always smiling and nothing was too big a job for them! They all deserve a pay rise 👌 one waiter in particular " vahit" from the main restaurant area was outstanding , my kids loved him and even drew him a picture! Absolute recognition 👌 Me and my mum had a Turkish bath in the spa during our stay , the spa was lovely and the staff were very good! The indoor pool was helpful as the weather was very hit and miss when we were there ! But still didn't dampen our spirits !! I will 100 percent be returning in the near future and I have been recommending this hotel to family and friends.