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    Ramada Plaza Resort and Suites

    PPPPP Plus

    InInternational Drive, Orlando, United States Of America

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3785 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This place boasts a best-of-both-worlds location with a lakefront spot just off International Drive. There’s also a free shuttle to the big-name theme parks.

    Set on the banks of Sandy Lake, Ramada Plaza promises great views and easy access to the shops and restaurants of I-Drive. You’re near all the theme parks, too, and there’s a free 10-minute shuttle to Universal Studios Florida®and Walt Disney World Resort.

    You can choose between double rooms in the main building with flatscreen TVs and free Wi-Fi, or suites in the north tower. Here, you get breakfast with sparkling wine every morning. You can also upgrade to a Club-level Suite for access to a gym and rooftop pool.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    You'll need to pay a security deposit by credit card upon arrival – this will be refunded on check-out as long there are no charges or damages to your room.

    • Rooms: 295
    • Lifts: 4
    • Buildings: 2
    • Floors: 12

    Things you'll love

    • Just off International Drive
    • Free Continental breakfast

    Location

    SPECIAL OFFER

    Free Continental breakfast

    Free Continental breakfast includes coffee, juices, milk, cereal, fresh fruit, baked goods and yoghurt.

    FOOD & DRINK

    Room Only

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Facilities

    View all facilities
      accommodationData.facilities
    • Outdoor pool

      This place makes an ideal place to relax complete with sunbeds and parasols and a spacious sun terrace to enjoy the warm rays.

    • Continental breakfast

      There's a complimentary Continental buffet breakfast served daily.

    • Shuttle service

      Free scheduled transportation to Universal Orlando® Resort and selected Walt Disney® World Resorts.

    Rooms

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    • Double Room

      These double rooms include air-conditioning, a TV and Wi-Fi, plus a fridge, microwave and coffee maker. They sleep up to four with two US queen-size beds.

    • Suite

      You'll find these suites in the North Tower. They come with air-conditioning, satellite TV, Wi-Fi, a kitchenette, microwave, coffee maker, mini-fridge, iron and ironing board. You'll also get an enhanced complimentary breakfast with sparkling wine. They sleep up to five with two double beds, plus a sofa-bed in the lounge area.

    Perfect!! Clean, warm pool, superb view, 1 mile away from Universal!
    11 Jul , 2020 MbikzRoundTheWorld
    Cary checked us in and she is so friendly! She gave us tips about going to Universal Studio and offered us drinks, cookies & fresh fruits every time she sees us passing the lobby. Covid protocol is followed very well. Masks at all times inside the building, frequent cleaning of surfaces, limiting elevator to 1 family. We feel comfortable and safe. View of the lake is superb, and our room is clean. The lobby is beautiful and clean. The heated pool is big with 6ft deepest depth, hot tub is nice and big. Both overlooked the lake and the lights of the other hotels. Nice! Due to covid, breakfast is replaced with fresh organic fruits (individually wrapped) and self-serve coffee/hot cocoa. We like this approach. We had leaky faucet in our room and maintenance fixed it within minutes. The hotel is 1 mile away from Universal, really awesome! We had a nice 4-day stay at the hotel!! We recommend staying at this hotel, especially if you are going to Universal Studio! Thank you Cary for your hospitality!
    Substandard Hotel ! Bad service, Uncleaned room, Elusive General Manager!!
    11 Apr , 2020 Dee D, 186338
    Would recommend people stay away from this substandard hotel as we had to walking out of the double room in the South Tower, the airconditioning unit made a racket would we have been unable to sleep, room very basic, dirty carpets, 1 * rated. We complained and upgrated to a suite, however room was not cleaned despite reminding /complaining. Breakfast was only served on 2nd floor on first day with champagne as per package then moved to 1st floor for duration with no extras as paid for, ok due to start of isolation remits but it was crowded !! All complaints forwarded to General Manager, Cary Amador was met with her being in meetings and would ring us, still waiting!!! The only person that made out holiday experience great was Edwin Javier Paulino who ran the bar with excellence, without him our stay was miserable! He has not had the support of Management and has run and arranged the bar under his own merits that ensures what little guests were there arrived and stayed as we did. The General Manager Cary Amador who has brought this hotel to its knees with staff that know and do nothing to help/assist the customer. Lisa and Stephanie just made excuses and shrugged their shoulders ! I will advise our Travel Advisor not to recommend this "so called" hotel to anyone who expects a great welcome, service and accommodation, unless you're desperate, I would rate this place 1* and you only have this because of Edwin otherwise minus ten -10 !! To make it better get rid of Cary Amador !!!
    Beautiful view
    26 Mar , 2020 Camay200
    The good: Amazing experience. Room had most beautiful view. We never shut our curtains. Spacious. Separate living room with kitchenette. Shower was big and powerful. The VIP breakfast, happy hour, and rooftop experience were so so. The only beverages were branded wines that weren't very good but they were very strong. Rooftop attendant was very sweet. Pool on roof was so warm and pleasant. Front desk people were nice and accommodating. The bad: One of the elevators was on the brink of shutting down the 3 days we were there. Made for some long waits and scary rides. The toilet hose came unattached and flooded our room on the last night. Woke up to a flooded bedroom and hall. Had to move 2 doors down. Room was attached to another were a guy was smoking. (Hotel is 100% smoke free). It was a miserable unbearable last night. Lost shoes because flooding and floors being disgustingly unclean. That was March 12th. It is March 26th and we have yet to hear from the GM Cara after numerous attempts to rectify the situation. Very unprofessional not to acknowledge the situation. Will continue to leave messages at the front desk since her mailbox is full. Overall: Great stay and hotel. Miserable and unfortunate last night. Thank you to the front desk staff.
    Beautiful
    18 Mar , 2020 Amsanchez2325, 35102
    Beautiful hotel great services didn't charge for parking! The pool was amazing as well as the hot tub which came in handy for my 6 hour drive to relax with in general. Nice bar as well and shuttle services provided! That breakfast was huge and appreciated
    Won't release hold on my card
    17 Mar , 2020 983traceys, 35054
    I booked a stay in February for May 29th. They immediately put a hold on my card for one night stay. I had to cancel reservations due to my event being rescheduled. I canceled on Mar 6th. I called on Mar 12th and was told it takes 72hrs to release, but it was already a week. "Well it will release tomorrow (Friday 13th). I sent an email on Sunday. Today is Tuesday March 17th and I have not gotten any replies and my money still has not been released. I'm trying to not have to open a dispute with my card.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally