Eden Roc Resort Hotel

Just returned from a weeks' stay at Eden Roc, family of 5. This was the first ever all-inclusive holiday we have ever done so we were slightly anxious as to what lay ahead. I sought clarity on a few things so I emailed the hotel before a few days before we were due to go. Popi in Hotel Reservations responded instantaneously and any concerns were immediately alleviated. In fact, Popi was an absolute star; so professional, helpful, warm and accommodating and she was not the only one. All staff from the cleaners, to those in the bars and restaurants were exceptionally friendly; nothing was too much trouble and were all at the top of their game. A small mention to Yvonne too - the lovely Dutch lady in the Gift Shop who was so warm and genuine. Also had a few conversations with The Hotel Manager - Stavros, who was a great guy, very personable, professional and down to earth. We were lucky enough to stay in one of the Pool Suites, a few minutes away from the main hotel complex and it was absolutely fantastic. Very spacious, modern, lots of light and very clean with 2x bedrooms, 2x bathrooms, 2x TV's and a mini-bar with soft drinks which was replenished daily. Nikos at the Pool Bar was a gentleman who pampered us to no end. The hotel has a variety of restaurants ranging from a traditional Greek Taverna, Grill, Mediterranean, Asian and Italian. Some were better than others in terms of quality, but the Italian stood out, particularly the freshly-made wood fire over pizzas. The main buffet restaurant was decent with excellent variety at breakfast together with a dinner a menu which changed daily. Entertainment was also excellent, from pool activities and games during the day and themed nights in the evenings from an Acrobatic Show, Greek Night and a Beach Party also. All in all, we had a thoroughly enjoyable time, better than what we had expected or anticipated and this was very much in no part down to Popi who helped make it a memorable holiday. I, for one will not be shy in referring Eden Roc to friends and family and long may their excellence, warmth and generosity continue.

We have just stayed here for a week with Jet 2 holidays. Upon arrival we were offered champagne whilst we checked in - this was efficient. You are given a code which allows you access to WiFi and the Eden Roc app where you can see events for the week plus book the restaurants, which we did. Our room was comfortable - there were 2 adults and a 10 year old. We were in twin beds and our daughter was on a put up bed with cushions - it could have been more comfortable but it gave her somewhere to sleep for the week. We had a lovely view of the beach. Our biggest gripe about this hotel (which doesn’t affect our 5* rating) was that there are so many rules that aren’t enforced: * There is a dress code for dinner that is clearly signposted at the entrance to the restaurant - no shorts, no flip flops, no vests. Everyone wore these. All the time. * Sunbeds cannot be reserved yet they are. All by the main pool and beach are gone by 8am. * If you leave your towels unattended for more than an hour they will be removed - nope. Some people had towels down then didn’t appear until after lunch. Bar snacks would be helpful - crisps, nuts, etc. Nibbles. The snacks available are generally meal type snacks and not something to fill the gap whilst enjoying a drink in the bar. However - the good stuff. * The food was good. We all found something we could eat at every meal * The pool was great * The entertainment team were good * The drinks, cocktails and champagne bar were fab * Pool towels are provided free of charge and can be changed whenever you like just by the beach. We booked it as a last minute break and I’m glad we did. We had a brilliant week. Would I stay here again? Yes most definitely and next time I’d like it to be for longer!

Great service all round Good food selection Great staff Nice and clean hotel inside and outside all the time Entertainment staff our great with the kids Good surrounding area for days out (Rhodes town) Water sports on the beach what’s part of the hotel Iv been twice this year (April/ July) both times been great, looking at going again next year