Eden Roc Resort Hotel

Almost everything about this hotel is just fantastic, in fact, the only reason I say almost everything isn't so much a failure, it's just when the whole place feels like a 5* and you experience something that isn't it stands out. It's not 5*, but you'll be fooled most of the time you are here that it is. We stayed Sept 2018 in the Lounge 800 area, which was an upgrade compared to staying here previously, hey, you've got to be good to yourself. I'll review this area and the experience. The Lounge 800 area is a complex of approx 24-30 apartments built around a pool and bar that is exclusive to the guests staying here, it is furthest away from the main hotel and beach, if you don't want to walk much, be aware it's a 4-5 minute walk to the hotel from here. They refer to them as 'bungalow with pool view' for any on the 1st or 2nd floor or 'suite with shared pool' if they are ground floor. The bedrooms are tastefully modern, air conditioned, with comfortable mattresses and high quality bed linen and towels. They have a generous living room area, a large bathroom and a wet room walk in shower. Wifi is free and excellent. This area feels like a boutique hotel within the grounds of the whole hotel complex. It's was mainly couples and only the odd family who stayed here. The barman, Nicos was just superb. When the espresso machine failed one day he was straight over with one the next morning when it was fixed joking that I will now be awake for the day unlike the day previous. He knew your drink and would attentively offer whenever he was clearing up around you. You could if you wished, never leave this area until the evening (except there is far too much nice food to be had in other areas of the hotel). The bar is well stocked with a massive array of premium international brands and some very tasty lighter dishes of salads, sandwiches, pizza and pasta. If you are looking for the ultimate in relaxation and general sun worshipping, this is the area to be. The pool is a nice size, there were always comfortable sunbeds available and it was a great sun-trap. Once the area had closed, this is when we would walk into and use the hotel amenities or visit the beach area. New for 2018 was an app that allowed you to book into any of the onsite restaurants, it's a fantastic addition to the hotel and prevents waiting at the reception as was done previously. This is what I think makes this hotel unique, there is so many different choices it is as if you were in a resort taking in a different restaurant to eat out in every night. There is also the main buffet restaurant, which is consistently great too. What I really like about the buffet restaurant is instead of a incredibly large area of serving stations where you have to walk around to find out tonights dinner choices,it's quite compact and you can grab whatever fish/meat or pasta alongside plentiful amounts of veg instead of aimlessly walking around the side of a large restaurant in other hotels. After the evening meal is finished the only downside for me follows. Where the main bar to the pool functions great during the day, it is a let down on an evening. There is the fantastic champagne bar and large lounge area (shout out to George who is a superb asset to your team) and the Cocktail bar (shout out to Halil, another excellent and long serving member of your team) but you are faced with the tables outside by the pool or a windy terrace by the cocktail bar. I feel like it misses anything that resembles an up-market bar and the place should really have one. Maybe it will be upgraded in the future, but the bar area where the pool tables are and the very outdated sunken dance floor is completely under-utilised. A minor criticism for what is otherwise a fantastic hotel. The only other negative I encountered refers to our first stay in the main hotel in 2017. Though the hotel rooms are lovely, they did not refurbish the toilets and whilst fit for purpose and decent they did stick in comparison, they are also a little restrictive when having a shower compared to a more modern suite. The carpet in the stair landings and walkways to these floors were similarly outdated. When everything else looks so modern and clean, they tend to stick out a little. As I say, minor criticism, we like it that much we decided to take an extra holiday and visit it again at the end of this year too. I'd wholeheartedly recommend the upgrade to the Lounge 800 area rooms, but if you don't want to be walking twice a day or prefer a lively main pool and the animation team, I'd consider staying in the main hotel complex itself.

We stayed at Eden Roc last September and had a fantastic stay, as such when looking for a holiday for this September we couldn’t find anything to meet the high standards - so we are coming back again 08 September 👏👏 we are so excited 😎 The hotel is beautiful and all public areas spacious and well looked after. All the staff provide excellent service and especially George who went above and beyond expectations taking time at every opportunity to speak with us - my husband Mr. Dave 😊 in particular enjoyed their conversations. So many restaurants to choose from and the food at every one was fabulous we particularly enjoyed the Meze and the Teppanyaki restaurants. We were upgraded to executive suites and these rooms were fantastic and the sea view beautiful (hope we may be upgraded this year 🤞) The entertainment team were great and worked so hard both day and night to provide a range of different activities and always happy! Counting down the days 204! Anita, Dave, Ann and Trevor