Cleopatra Kris Mari

This hotel is basic to say the least. You would expect better and more cleaning during a pandemic, but not here. You have to request your sheets and towels are changed and then are told “only every third day”. If the cleaners cleaned the rooms properly and you didn’t need to use a small towel to stand on in the bathroom, the towels could last 3 days. The bathrooms are extremely dated and come complete with shower curtain! Clean the floors and mirrors yourself as the cleaners don’t bother. Luckily we had some cleaning wipes with us. Reception staff very officious. Shouting orders.... “wear mask!” “Close suitcase!” When you leave at 9pm and need to shower and change without the use of a room, you have to pack your day clothes back into your suitcase which is kept in the reception area. How do you do this without opening said suitcase? Breakfast cannot be buffet currently so you are served in a queue. Waiter - pointing at you - “tea?”, “coffee?” “toast?” Etc. Not a pleasant experience. Kardemena is beautiful, get an apartment, don’t stay at Kris Mari. Breakfast at Alma cafe ( voucher needed from reception) OK. One waiter serves all?! Nice guy tho. Beds are extremely hard and sun beds hard too around pool area. Go to the beach.

Hotel is clean, in a quiet location and you get a peaceful nights sleep. A 5 minute walk to the wonderful sandy beach, shops and cafe's/restaurants which are all kept nice and clean. Minas at reception is a lovely guy who sorted out any problems and was always welcoming and pleasant. Our room wasn't big enough for myself and my 2 teenagers so I paid for a bigger one which was better as I had my privacy in a separate room. Room was spotless at first but the cleaners only came in daily to change the bins. It would have been nice to have the sides quickly wiped down and the floor given a sweep up more frequently, the balcony area was never swept. We had to ask for towels and beds to be changed at reception which is fine during the virus situation. Showers definitely need upgrading. The beds and one pillow provided were unfortunately hard. We asked for mattress toppers which were given but that only eased the problem slightly, some people might be fine with it. Our TV only had 1 English channel which was the World News so that was a letdown as it would have been nice to watch something at the end of the day. The one major flaw of this hotel was the pool area which had excessively loud blaring pop and rock music playing from early morning till it shut around 6pm. There was no chance of a relaxing day sitting around the pool enjoying the sun because of the noise volume. I'm no fuddy duddy at all but the noise was migraine inducing! It wouldn't have been so bad if the music was loud for an hour or two but it was all day, every day for the fortnight we were there. We came to Greece to experience the culture so some relaxing Greek music around the pool would have been lovely - we didn't sit around the pool at all. We had the hotel breakfast which was included in our booking which was ok but rather bland, not a lot of variety and the same thing every day, no dairy milk alternative so I couldn't have tea or coffee and the orange juice isn't fresh orange juice and I really don't know what to say about the plate of packet cheese and processed ham you're offered, so after a few days of that we went to the nearby cafe's for breakfast. This isn't a really lively area for teenagers, there are a few bars in the area that can get lively but the majority are catered for small middle aged/older groups, couples and families. The beach is just lovely, you will see a restaurant called 'Manno's which is run by Neo who is a really lovely guy, his food is great too and so cheap, he has some sunbeds on the beach that you can use for free. The nearby harbour is lovely and the scenery is quite stunning, boat rides are available which you can book through the hotel reception and I thoroughly recommend the 3 Island Tour, the 3 Bay Tour and the trip to the Volcano! You have to book the trip to the village of Zia to see the sunset, it's breathtaking and the village is absolutely beautiful. I also recommend the nearby diving at Arian Diving Centre, you'll love it no matter what level of experience you are! We enjoyed our holiday, the location was good, beach is lovely, hotel was clean, nearby shops, restaurants and cafes were really good and a good price.

I stayed with my 2 daughters. We asked to be moved from our original room as it was noisy and in need of thorough cleaning, including a razor cap in the shower cubicle, which my daughter hurt her foot on it. I spoke to a lovely lady who kindly moved us. The hotel is in a great location, so close to the beach and breakfast at Alma by the sea is wonderful with friendly, amazing staff. Minas at reception and Jerry at the pool bar as well as Anna the cleaning lady on the top floor are so helpful and kind. However, some staff aren’t as friendly, esp. Jenny (I think that’s her name) works at the indoor bar: this lady was so rude to us twice, once about drinking bottled water by the pool that we bought from the corner shop and second time pointing at us saying ‘mask, mask’ as my friend walked inside struggling to put her mask on. The hotel somewhat spoilt our holiday in different ways. In our second room the bathroom still felt and looked unhygienic. The shower was terribly small (we are sizes 10-12 and just managed to fit in) and the shower curtain needs replacing urgently, it’s so grotty. The bathroom smelt of damp and needs thorough cleaning. I had to clean killed mosquitoes from the bathroom tiles and the main room walls (some I couldn’t reach and are still there). Despite of the fact that there are no shutters and no mesh on the balcony doors, air conditioning is charged at €5 per night, something I have never experienced before despite of the 3 star rating. Our air conditioning was dripping on a daily basis on my daughter’s camp bed bedding, constantly waking us up and had to wipe the floor/put towels down. We had it fixed several times but nothing changed. Despite of all this, we still had to pay €25 out of €35 for it, which felt really unfair. Some of bedding had marks on but not all of them. I don’t normally leave this sort of review but this is a hotel that can be improved!