Blue Lagoon Village

Just returned from the Blue Lagoon Village hotel in Kos. Overall, outstanding beachfront location and very clean. The staff are friendly, courteous and attentive. Check in is efficient, no queues. The all-inclusive food is varied in all restaurants, and plenty of choices for vegetarians and vegans. All drinks are local, premium brands are extra. Whilst some restaurants are closed, there’s still a good choice for all meals. Guests and staff wear masks at meal times: gloves and a sanitiser are provided. Occupancy is about half full and so availability of sun beds, beach beds etc is plenty. There are no queues for food or drinks. We occupy a swim up room, which is perfect to cool down during the hot days. The Greek Government have ruled ‘no kettles or irons’ in the rooms. There’s a laundry service, we find it expensive at €4 for an ironed shirt. The shower is powerful, which we like and the room is a good size, with a sofa area. The patio has beds and chairs and leads directly to the swim up pool. The TV is excellent; easy to use and a variety of British favourite channels. The entertainment is a mixed bag. There’s an evening show at the theatre. We stopped going after 3 nights. Maybe due to COVID, there just weren’t enough performers to perform the roles. The ‘Grease’ show has too few men and so there is a girl acting out a male performance. They’re good performers, just too few of them. There’s a great duet at the Aegean bar most nights. We’d like to see less plastic used at the hotel i.e. straws, stirrers etc (notwithstanding, plastic gloves are now used due to COVID). There were brief fireworks one night, lasted approx 30 seconds. The birds shot out of the trees and went berserk, clearly disoriented, flying into the hotel area and around guests. One landed at our feet, exhausted and dazed. I feel the fireworks are unnecessary. An acceptable alternative could be a laser show. Beach towels are available, however, not at the beach. They are available at the gym at the other end of the complex, a 10 minute walk from the beach. There are several large pools, all with adequate seating and shade. Lovely relaxing holiday, thank you.

This was a lovely hotel on an extensive site with many places to visit and fill a week. Unfortunately we felt a little pressured when getting off the coach after a long journey to upgrade to a new room. We were informed that our twin swim up room wouldn't be big enough for our family of four and then suggested to upgrade to a family swim up. The problem is other couples had been charged £800 to upgrade, others upgraded for free, we paid an extra £350. I cant help but feel they are seeing what extra they can squeeze out of their customers without being honest about what we would have got regardless. Its a mean trick to play on families as they are tired and arriving from abroad. Better to be honest about what customers are paying for in the first place (including location of the room in the hotel). On another note we would recommend paying extra €35 for the beach gazebo with personalised waiting. Particularly if you get a waiter as good as ours was (name: Harry) a friendly and attentive lad

After weeks of wondering if our holiday would go ahead, we were pleased to arrive at Blue Lagoon Village Resort. We’d been upgraded from the hotel we originally booked as it was closed, and decided to take advantage and book a further upgrade to a swim-up room. We were given a room in block 1000, which sits at one of the highest points in the resort. We had a nice, if narrow, pool, shared with 5 other rooms. Initially, I wondered if the swim-up was worthwhile but we ended up spending at least half of our time lounging on our terrace and spending time in the pool, rather than going to public areas. The room itself was clean and well-sized. We did have the occasional ant encounter but nothing too extreme. It’s weird that virtually all of their rooms seem to be twins, pushed together for couples. You’d think a 5* resort would have some dedicated couple rooms with doubles/kings. The resort is large but nicely designed, with plenty of sloping roads and pathways if you want to avoid stairs. We enjoyed exploring. There are plenty of restaurant and bar options dotted around. I agree with many of the other reviewers about the lack of food options. There wasn’t much about the food that truly felt 5*. Still, we enjoyed what we had the majority of the time. We particularly liked sampling all of the different dessert options. We did find it weird that the restaurants did not offer sparkling wine or any spirits. I think it’s pretty common to fancy something sparkling or a gin and lemonade with your food. You could only get those, and the range of cocktails, from the bars. I tried a handful of the cocktails over the week we were here, with poor to middling results. There wasn’t one I chose to order again, except the “cocktail of the week” frozen strawberry daiquiri, which was an al a carte option costing 9 euros. The sparkling wine was equally disappointing. The rosè wine was decent, and the beer was good. I found the soft drinks enjoyable, if in short supply given the size of the cups and the amount of ice added. A couple of times I asked for a drink without ice but found the bar staff would put less in the glass to compensate. Despite those minor gripes, we thoroughly enjoyed our week in the resort and would definitely consider returning. I cannot fault any of the staff; all were attentive and friendly. I have to thank those in the Aegean restaurant and Cocktail bar in particular for keeping me well supplied with drink. We also enjoyed the evening’s entertainment. Yes, it is fairly simple but the singing and dancing was good quality for resort entertainment and you could see the kids were enjoying themselves. As a fan of musical theatre and popular culture, I got a kick out of singing and dancing along on the Broadway evening, Variety show and Disney evening. If the theatre bar isn’t your cup of tea, there are quieter options available. All in all, we had a lovely, relaxing week. Yes, there are shortcomings but they do not hamper the overall experience. Blue Lagoon Village is a great option, for couples and for families.