Kalima Resort & Villas Khao Lak

Stayed at this resort at the end of February into March.Had a room near the forest and right by the service road ,the room itself was really nice and very spacious comfortable bed and really good shower. Our room also had a bath tub on the spacious balcony but when we first filled it we found the water was very brown and scummy!! We told reception and they sent someone up to drain the bath and rub the scum away and refill it and that was all he did to resolve the problem??? Then we had to see reception again when to toilet would no flush so they sent someone to fix that problem ? Then it happened again on the next day so sent someone around again ? And the next day it happened again !!! So this time they removed the toilet and moved it off the wall by 4inches and never had no more problems.until the next day when the room wasn’t cleaned and restocked,when I complained to the reception again they said that they was going to move us but no one told us and I didn’t want to move just for a couple of days. Only had breakfast there but could only eat with no air-con as the restaurant had open sides so very stuffy and would watch the early morning birds helping themselves to all the food before the guests arrive so would rather eat in a air conditioned room. The walk to the beach was ok about 3/4 of a mile there and back so not to bad then over a plastic pontoon that was very slippery at low tide because it got rather steep but the beach itself was really lovely but no loungers only bean bags and only about 12 parasols!! So had to be on the beach pretty early to get one . We use to eat our main meals at the little beach restaurants that were situated around the corner from the Kalima but you do need a torchlight it’s pretty dark,(turn left at the main reception)only went in the swimming pool once and swam into the under water walls that someone thought would be a good idea to tile the same as the pool so could not see them !!! pretty dangerous.they was just under the water line and had lounger chairs on . The hotel did put on free transportation to khao lak centre that was very good ,nice to eat out in different restaurants ,would recommend doing this,

I was first time in Asia and I choose Kalima Resort in Khao Lak because I wanted to find a place in country side and new one (fresh complex). I and my wife were fully satisfied with residence because there are relax atmosphere, clean, good food, friendly staff and a lot of activities inside. I saw many hotels and this hotel is one of the best in the same segment.

The Kalima is a lovely hotel. Fabulous rooms. We had 2 deluxe pool access rooms and they were amazing. Only issue was that there were no drawers and limited hanging space. Breakfast was excellent with lots of choice for every taste. We ate in the restaurant one evening and the food was a very good standard. The staff throughout were so helpful and nothing was too much trouble. My children’s room had an issue with air conditioning and it was resolved straight away. It was my birthday whilst at the hotel and was delighted to receive a lovely chocolate cake delivered to my room. Much appreciated and delicious. Massive thank you to Joe who greeted us on arrival and was so helpful with any queries throughout our stay. He is such an asset and is a great ambassador for Kalima!!! Our only minor complaint would be that the service at the beach bar was very slow and considering it was not over busy was disappointing. However the cocktails were excellent and service when it came was always with a smile. We had a wonderful stay. Well done Kalima!!