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    Khao Lak Merlin Beach Resort

    PPPPP Plus

    InKhao Lak, Thailand

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1310 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    The Khao Lak Merlin Resort has one of the best postcodes in the area – it’s tucked away in acres of tropical rainforest, and gives you easy access to the town centre.

    This place is set in 16 acres of tropical gardens, so it’s got a real away-from-it-all feel. Location-wise, it’s next to a white-sand beach and just a few minutes’ drive from the centre of Khao Lak.

    Spread around the gardens are 4 curvy pools and a couple of restaurants. Rooms are tucked among the greenery, too – they’re done out in Thai style, with handcrafted teak and bamboo pieces.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 236
    • Floors: 2–3
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • On the beach
    • Forest setting
    • 4 pools

    Location

    • On Khao Lak beach
    • Set within 16 acres of tropical gardens
    • 4km from Khao Lak resort centre
    • Flights to both Phuket International Airport and Krabi International Airport are available - 60 minutes from Phuket International Airport, or 220 minutes from Krabi International Airport
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    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, à la carte lunch and a choice between à la carte or buffet dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

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      accommodationData.facilities
    • 4 outdoor pools

      The lagoon-style pools here take centre-stage, dotted with waterfalls and greenery.

    • Swim-up bar

      If you're feeling thirsty you can relax in the pool and have a refreshing drink at the swim-up bar.

    • Lobby bar

      Sit back with a cool drink in the lobby bar and enjoy the live entertainment. You'll also be able to connect to the internet in this area.

    Rooms

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    • Superior Double Room with Balcony or Terrace

      These superior double rooms come with air-conditioning. There’s a king-size bed or twin beds plus 1 extra bed in the bedroom and a balcony or terrace for that extra bit of space outside. Room service is also available* and there’s a direct dial phone and hairdryer included too.

    • Deluxe Double Room with Balcony or Terrace

      These spacious deluxe double rooms come with air-conditioning and a balcony or terrace for that bit of outside space. There’s a king-size bed or twin beds plus 1 extra bed in the bedroom. You’ll also have a direct dial phone and hairdryer and room service is also available*.

    Extremely unfriendly
    27 Aug , 2020 joe8391
    Hotel was for 99% empty. Still the extremely unfriendly arrogant and rude staff at reception put us after 3 nights out of our room because they wanted a friend to go in. We protested. This hotel has 236 rooms and was almost COMPLETELY EMPTY. Still they insisted us to move to another room. We checked out.
    Just gets better
    27 Apr , 2020 Jane H
    We returned to the Merlin again this year( our 4th visit. ) We always said we would not return to the same place twice as it's a big world out there and so much to see but this hotel is amazing and as usual were not disappointed. It really is the best, the most beautiful surroundings, comfortable rooms, fantastic pools and fabulous food. The staff are all outstanding going above and beyond to ensure that the guests have a wonderful stay. We are so lucky to have been able to have our holiday as the lock down started while we were away. Some restrictions had started in Thailand by the time we left but the very high standards of the hotel remained at all times. We hope everyone is keeping safe and well. Be warned we have booked to return next year and are already counting the days.
    Fantastic!
    12 Apr , 2020 NESSIEV24
    This was our first visit to Thailand and it was fantastic. The hotel is in a rainforest and the most amazing place I have ever been, it even beats the Maldives, except for the calm sea. We were fortunate to go as UK went into lock down while we were away. The hotel and staff were brilliant and considering towards the end of our holiday they were going to be unsure of their jobs, they all continued to have a smile on their faces and still very professional, this I commented on to the Managers on our last day. Ours was the last Tui flight out of Thailand and they sent an empty plane to get us. In Thailand we had our temperature checked wherever we went but unfortunately not when we got back to London Gatwick. If you are considering this hotel and you enjoy good food, service and a safe environment then you can be sure to get this hear. We hope to return to the Merlin kao lak as soon as we can and hope that every one will be safe there in these trying times. Thank you so much for your help and kindness while we were there. You know how to look after your guests. Vanessa and George 7218
    Another fabulous stay
    31 Mar , 2020 scooterfran, 186298
    We stayed at the Merlin from 8th March for 13 nights. This is our 5th return to this hotel and it never disappoints. The rooms, the food (we stay Bed and breakfast), the location, close to bars and restaurants is just perfect for us. We struggle to not return every year. The beach is gorgeous and the jungle surroundings are just wonderful. We saw lots of wildlife this time including the resident water monitor. We even made it down early evening to see the sun set from the beach bar and enjoyed a cocktail. I cannot tell you how special this hotel is, go see for yourself.
    Beautiful
    22 Mar , 2020 jamesrE1631NM
    Thank you so very much for the holiday that your resort and your staff gave us. Was our first time to Thailand and will not be our last. Every staff member is a credit to the company and are amazing. 🙏 James and Kim 4243 🙏
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    View all  1310  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally