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Reviews
Tripadvisor Traveller RatingBased on 665 Reviews
Traveller ReviewsRanked #19 of 339 hotels in Krakow
Traveller Rating
Excellent
542
Very Good
99
Average
18
Poor
3
Terrible
3
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
gardnerm2015 said...
Outstanding
Travelled on 04/2025
Just back from a week, stay at the hotel. I can't praise this hotel enough. All the staff go over and beyond in making your stay amazing. The restaurant is fabulous. The food was the best we had during our stay in Krakow. Will definitely be back. ...
Voyager520 said...
Nice Hotel, But Too Many Issues For A Short Stay
Travelled on 11/2024
We stayed here for two nights in November 2024. The staff were friendly at check-in, and the room we were given was spacious and attractive. We then went out for a walking tour, but upon returning to the hotel, there was a large group of Polish women sat on the sofas just outside the hotel rooms. They were very loud, and appeared to be drinking alcohol. They occupied several rooms around us, and the noise became...
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singingp4cer said...
Outstanding hotel, great staff and amazing beds!
Travelled on 03/2025
Outstanding hotel, great staff and amazing beds! Would stay again. Easy location. Great to have water dispensers for still and sparking. Very quiet and very clean. Staff very accommodating and keen to help. Room was ready early which was a bonus...
Rosy W said...
Good location comfy stay
Travelled on 03/2025
We stayed for four nights the rooms
Were comfy and has every thing we needed breakfast was varies tasty and plentiful . The staff were great nice quiet area . Ideally situated for the main square . Would recommend for price Cleanliness and facilities...
The_Andersons_11 said...
Lovely hotel
Travelled on 03/2025
Lovely hotel in a great location. Buffet style breakfast had a great choice. Room was spotless, loads of space and a massive walk in shower. Staff were all very friendly and helpful. Highly recommended for a trip to beautiful Krakow and the surrounding area....