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Reviews
Tripadvisor Traveller RatingBased on 198 Reviews
Traveller ReviewsRanked #55 of 349 hotels in Krakow
Traveller Rating
Excellent
159
Very Good
28
Average
4
Poor
5
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Alicia T said...
Perfect stay
Travelled on 11/2025
This hotel is brilliant. We booked through EasyJet holidays and were looking for cheap accommodation close to the square. This hotel did not disappoint. The hotel is SO clean, the staff are really friendly and super helpful and the design of the hotel is beautiful. We had an attic room which looked out over the city, which was perfect for when it snowed and we could sit in our room and watch it. The beds were comfort...
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118harpreetk said...
Dont hesitate to book this amazing hotel
Travelled on 10/2025
The best hotel in my opinion
The location is ideal from the airport (20 mins)
The reception staff are all amazing and polite. Especially Piotr. He was so helpful with my husbands medical condition.
The room is immaculately clean and we got the best room on the 4th floor (room 28)
The cleaners are very good and the rooms are cleaned early
The reception is open 24 hours and the surrounding area has cafes, hairdre...
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Trip54643026977 said...
Nice modern hotel
Travelled on 10/2025
Lovely modern hotel staff were very helpful
And organised trips to auswitz and the salt mines for us with pick up from the hotel
Room was very clean and had good amenities
Only complaint was the tv did not work
Bed was comfortable
And the bathroom was nice
The hotel had a very modern feel to it
It has a good location about 10 minutes walk from the main square and about 5 minutes to the castle and the boat tri...
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Vikki M said...
Excellent hotel.
Travelled on 10/2025
We would highly recommend this hotel after staying for 3 nights end sept. Start of October.
Rooms have heating and air con. Mini fridge full of goodies which you can pay for at end of your trip.
Rooms are beautiful and we had room 30 which was spacious and had sky lights. Rooms so quiet we felt like the only people there.
Reception staff were so lovely. And after an email a few weeks before had our trip to auschwi...
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GrahameT68 said...
Great little place - especially in a thunderstorm
Travelled on 09/2025
Our 3 night stay here was eventful. On our first night, we were woken by a dramatic thunderstorm at around midnight, which would have been ok but the electricity failed before our very early start to Auschwitz, so we got ready using a torch at 4 a.m. Just before we came downstairs it was restored and we were able to us the lift. The staff member on reception was superb; he gave us a bag each with breakfasts for us to...
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