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Reviews
Tripadvisor Traveller RatingBased on 399 Reviews
Traveller ReviewsRanked #51 of 352 hotels in Krakow
Traveller Rating
Excellent
271
Very Good
99
Average
22
Poor
2
Terrible
5
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Carole J said...
Beautiful Hotel
Travelled on 05/2026
Beautiful Hotel. Room is great, well equiped, very clean and immaculate. Cleaned every day. The whole building is spotless. Easy to access with code sent night before. Breakfast was at sister hotel Xerion and was lovely. You can leave your case at Xerion on your last day and have a cuppa while waiting for a lift on last day. Look forward to returning....
Amy S said...
Work being done here-so what?? Still very good
Travelled on 04/2026
The reviews on here made it clear there's currently no staff or restaurant. But the prior communication from the hotel was very good with details regarding check-in and entry. The room was spacious and comfortable and nicely decorated. There is a five minute walk to the sister hotel for breakfast. So what?? We've been on cruise ships where the food is almost the same distance away. The grub was excellent so no compla...
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Alison B said...
Shocking hotel
Travelled on 04/2026
Like all other recent reviews Im really unhappy about the hotel due to the fact that the facilities that were advertised when booking did not exist on our arrival i,e bar, restaurant, reception, luggage room.
Responses from the hotel owner Jakob M state that the hotel had provided our partners with all the necessary information regarding the changes to the properties operations, and this information is fully avail...
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Curiosity50448271246 said...
A Comfortable Stay with Friendly Staff
Travelled on 12/2025
The stay at Plaza Boutique Hotel was overall very pleasant, and I would definitely recommend it. What surprised me the most was the helpfulness of the staff the reception team was always friendly, smiling, and genuinely willing to assist with anything.
The room was clean, cozy, and well-equipped. The bed was comfortable, so we slept well, and the overall atmosphere was quiet, which I really appreciated. The only m...
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Xmas202020 said...
Plaza boutique hotel
Travelled on 04/2026
Excellent hotel, exceptionally clean throughout. Rooms immaculate, pillows a little large and hard but bed comfortable. Everything provided in the bedroom, toiletries. Kettle, tea coffee, water. ironing board iron. TV. 15 mins walk into old town. Would highly recommend....