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Reviews
Tripadvisor Traveller RatingBased on 383 Reviews
Traveller ReviewsRanked #39 of 349 hotels in Krakow
Traveller Rating
Excellent
264
Very Good
95
Average
21
Poor
1
Terrible
2
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Swindon_WiltsAjb said...
Good location but lacking in some areas
Travelled on 12/2025
Location was fab for transport links and good restaurants within walking distance. Close to a couple of bridges for access to Jewish quarter and old town (1/2 hour walk) Didnt have breakfast here as it looked a bit mediocre. Room was clean and tended well but snacks from mini bar were never replenished. Toiletries were quite basic and so was the tea/coffee range. Found the pillows quite bulky and not the most comfor...
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nbwinn12 said...
Excellent and convenient
Travelled on 11/2025
Fantastic hotel in a good position. A 20 min walk to the old town, it very easy to use the tram.
Staff are very helpful. Rooms are not large but sufficient Very clean.
Breakfast is excellent with a freshly cooked choice
I would recommend this hotel...
BENBURNLEY said...
Great hotel and staff
Travelled on 11/2025
Great hotel, staff are brilliant. Very helpful and welcoming. Very knowledgeable on activities.
Lent me a plug to use all week with a USB connection on.
Breakfast is good choice....
Ollie G said...
Great hotel!
Travelled on 10/2025
Would defo recommend! Only a 10-15 min tram from the centre, great rooms and great value for money. Reception staff were very kind and helpful, answering any questions we had about trips and travel....
Roving53164872963 said...
Great stay, great location!
Travelled on 10/2025
I visited Krakow with my partner for our first time recently and we stayed in the Plaza Boutique Hotel.
The hotel is attractive from both the outside and the inside, very clean and tidy and always smelt fresh.
Staff at reception were always smiling and were very helpful, we were greeted by somebody each time we opened the door to enter the hotel, which I thought was really kind. They also went out of their way to r...
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