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Reviews
Tripadvisor Traveller RatingBased on 2103 Reviews
Traveller ReviewsRanked #9 of 351 hotels in Krakow
Traveller Rating
Excellent
1792
Very Good
220
Average
60
Poor
20
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Voyage21177929691 said...
Beware
Travelled on 02/2026
Good facilities(spa and gym) but really rude staff. No customer experience or guest services. Friend got a free upgrade and we were charged double the price again for our for the same. No breakfast included with it. Only difference to the room for an extra £200 was some coffee pods and a slightly bigger room. Room was never cleaned properly and staff cleaning the room were rude and abrupt/ . The cafe attached was ra...
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Not long home from a recent trip to Krakow. If looking for hotels to stay, I can highly recommend the PURO in Kazimierz. I cant fault it at all. My little synopsis below
The hotel is fabulous. It has a built in bakery, cafe, restaurant and bar on the ground floor. With a spa and gym in the basement. We got a free hand massage treatment offered on check-in. There is also a lounge coffee area where guests can help th...
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Abbie B said...
Will stay here again!
Travelled on 01/2026
Lovely hotel with great facilities and within walking distance to transport links and plenty of food and drink options. Staff were friendly and room was always clean....
Companion31181143627 said...
Very beautiful modern hotel, great value for money
Travelled on 01/2026
Beautiful modern hotel about 10 minute taxi to the old town city market.
Bright spacious and very modern.
The show was amazing...