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Reviews
Tripadvisor Traveller RatingBased on 3449 Reviews
Traveller ReviewsRanked #3 of 339 hotels in Krakow
Traveller Rating
Excellent
2943
Very Good
431
Average
60
Poor
7
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
RamboNWAlberta said...
Fantastic staff, location and hotel!
Travelled on 06/2025
We had stayed here 10 years as part of a long Europe trip.. this time we ended a month long Europe trek at this amazing hotel!
The hotels staff are superb and top notch from the time we arrived. We stayed 5 days, cant say enough about the staff and services here. Kudos to all !!!
Our first floor room was excellent, well appointed, clean and spacious for Europe standards! AC works fantastic as did everything els...
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Bill F said...
The staff are a great asset to the hotel.
Travelled on 06/2025
All the staff could not do more to make or stay eny better.they helped with directions to some very good bars and restaurants but most of all all the staff where a pleasure to speak to and could not be more helpful. Well done to them all....
June C said...
Best Hotel in Krakow
Travelled on 06/2025
This is a beautiful boutique hotel in an excellent location with amazing food staff were so friendly and helpful even when our organised trip had a very early pick up we were supplied with an exceptional take away breakfast! Very impressed, will definitely recommend and will hopefully be back....
MCeulemans said...
We felt like king and queen
Travelled on 06/2025
We did the stay combined with the salt mines and Auschwitz Birkenau. Everything was perfectly arranged by the hotel from the moment we landed till the moment we left....
Laurie W said...
Great Stay, but Some Details Need Work
Travelled on 06/2025
Arrival and Welcome
We arrived late in the evening, having notified the hotel ahead of time. The welcome was warm and efficient. Before arrival, we were asked for our preferred bed setup, duvet, and pillow type. This was a thoughtful detail.
Room
The room was spotless and well-furnished. The carpet was bold and added to the boutique feel. Our bed was set up as requested and very comfortable. The room was in the ro...
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