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Reviews
Tripadvisor Traveller RatingBased on 3185 Reviews
Traveller ReviewsRanked #3 of 331 hotels in Krakow
Traveller Rating
Excellent
2698
Very Good
414
Average
59
Poor
6
Terrible
8
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Mumsymachols3 said...
Our perfect stay in Krakow
Travelled on 03/2024
I booked 3 rooms for a family birthday trip and couldnt have chosen a better hotel. Excellent communication from the start, beautiful rooms for all three couples which were so comfortable and spotlessly clean.
Nothing was too much trouble for the staff when we needed a couple of things outside the hotel sorted out.
Breakfast was excellent and as we were heading out on tours two of our days it gave us a great start...
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Abbie C said...
Amazing experience for first visit to Krakow - 10/10 staff
Travelled on 04/2024
The best experience from start to finish! Booked via email and they were super quick and helpful with replies (shout out to Patryk), and when we arrived to drop our bags off before a day of exploring Krakow, we managed to get checked in early! We had originally booked a standard room, but got upgraded to the most beautiful room with a balcony overlooking the courtyard. Extremely quiet room and so relaxing!
Breakfa...
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roseyboy47 said...
The perfect location
Travelled on 04/2024
We stayed in one of the top floor rooms with velux windows. It was spotless and the daily cleaning service was faultless. We were at the back so no noise from the trams to comment on. The bed was so comfy and the bedding crisp. The Reception staff are only too willing to help with a map and recommendations of where to eat and drink. The hotel is in a perfect location. Its a short walk to the main square and across t...
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Ľubica G said...
Bit noisy
Travelled on 04/2024
Lovely hotel,but unfortunately our room was facing quite busy road and it was extremely noisy. The guys at the reception were helpful....
W771TXjoec said...
A smart, friendly, well appointed hotel.
Travelled on 04/2024
A smart, modern hotel well situated a comfortable walking distance from the old town, Wawel castle and the Kazimierz district. The accommodation was spotless and all the staff encountered were polite, friendly and helpful. The room was spacious and well appointed with everything you could possibly need. The hotel sits on a fairly busy road that also accommodates trams and a central walkway lined by trees however, any...
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