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Reviews
Tripadvisor Traveller RatingBased on 916 Reviews
Traveller ReviewsRanked #55 of 352 hotels in Krakow
Traveller Rating
Excellent
606
Very Good
231
Average
53
Poor
15
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Anita37 said...
Well located historic hotel
Travelled on 04/2026
Well located hotel with some real history to it. (There could of perhaps been more information available about its history in our opinion) Our room (a suite) was large with a sitting area, an excellent bed, a good sized bathroom and was reasonably well equipped. Most of the staff we met were friendly and helpful. We had breakfast twice in the hotel and it was excellent with a good choice of quality ingredients. What ...
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Random32 said...
Friendly hotel in excellent location
Travelled on 04/2026
Lovely hotel in a excellent location. Stayed in a quad room which was spacious and comfy. Staff were friendly and helpful, both prior to our stay in helping arrange plans and during. Lovely breakfast in the morning to set us up for the day. Great all round stay....
186411Phil said...
Great hotel in a great location, but rather noisy
Travelled on 04/2026
Hotel Santi is in a superb location, only 5 minutes walk from the main square. The hotel is very nicely appointed and our room was very large and comfortable, although we would have liked more pillows (which were not available). There is a good range of options available for breakfast, but most need to be ordered as there is very little room to display the cold buffet. The one problem is that the hotel sits on a bus...
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brent0nz said...
Would stay again.
Travelled on 03/2026
Would stay again.
Spent 4 nights here and it was a lovely experience. Location was excellent for the main square area. The room we had was facing the rear and was very nice. The old features and size just made it for us.
Didnt have the breakfast so cannot comment on the food....
ricky f said...
Krakow trip
Travelled on 03/2026
Great hotel .staff were very professional and attentive when needed .Breakfast was great and hotel was central to everything...