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Reviews
Tripadvisor Traveller RatingBased on 919 Reviews
Traveller ReviewsRanked #54 of 352 hotels in Krakow
Traveller Rating
Excellent
608
Very Good
232
Average
53
Poor
15
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
SEHWestCountry said...
Great central location, very comfortable.
Travelled on 06/2026
Ideally placed for the old town. Very old building (former bishops' residence) with very thick stone walls and nearly visible frescos. The tramline is right outside the front of the hotel, but our very spacious room was at the back, so we weren't disturbed, in fact we slept very well. There was no separate shower, but our bathroom had a shower over the bath.
For breakfast, they have a limited buffet plus 3 set dishe...
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KentishTravellers said...
We had a great stay
Travelled on 05/2026
We stayed here for 3 nights whilst visiting Krakow.. on the whole its a really very nice hotel and about as central as you can get to the market square and cloth hall. In centuries past it was a monastery and it has loads of character. It also has real keys. We were in room 106, it was huge. We've stayed in 5* suites that were nowhere near as big. We were at the back of the building and it was very quiet. We did he...
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Anita37 said...
Well located historic hotel
Travelled on 04/2026
Well located hotel with some real history to it. (There could of perhaps been more information available about its history in our opinion) Our room (a suite) was large with a sitting area, an excellent bed, a good sized bathroom and was reasonably well equipped. Most of the staff we met were friendly and helpful. We had breakfast twice in the hotel and it was excellent with a good choice of quality ingredients. What ...
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Random32 said...
Friendly hotel in excellent location
Travelled on 04/2026
Lovely hotel in a excellent location. Stayed in a quad room which was spacious and comfy. Staff were friendly and helpful, both prior to our stay in helping arrange plans and during. Lovely breakfast in the morning to set us up for the day. Great all round stay....
186411Phil said...
Great hotel in a great location, but rather noisy
Travelled on 04/2026
Hotel Santi is in a superb location, only 5 minutes walk from the main square. The hotel is very nicely appointed and our room was very large and comfortable, although we would have liked more pillows (which were not available). There is a good range of options available for breakfast, but most need to be ordered as there is very little room to display the cold buffet. The one problem is that the hotel sits on a bus...
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