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Reviews
Tripadvisor Traveller RatingBased on 905 Reviews
Traveller ReviewsRanked #54 of 349 hotels in Krakow
Traveller Rating
Excellent
600
Very Good
228
Average
51
Poor
15
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
daveflyn said...
Excellent
Travelled on 11/2025
Very lovely hotel,rooms are spacious and very clean staff are excellent will do anything to make your stay more enjoyable. Located about 100m from the main square, they will organize all tours and transfers to the airport.
It's just BRILLIANT....
Lisa W said...
Outstanding
Travelled on 11/2025
This hotel is perfect in every way...we stayed as a group of 9 I booked aushwitz.salt mines and schindlers factory all through the hotel and the taxi to and from the airport. Every trip/transfer was excellent,on time and worth every penny. A special thank you to marta for replying to my emails(prior to us arriving) and there was a lot of them lol promptly and assured me every step of the way that everything would be ...
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S8021SQseanw said...
Will definitely look to come back
Travelled on 11/2025
This hotel was lovely. The staff were very friendly and helpful and the hotel itself is a beautiful old building with lovely, well appointed rooms. The hotel is very close to the old town square and convenient to everything you would need. My family loved staying here and I would definitely look to come back here again...
millieamersham said...
Beautiful building but noisy
Travelled on 11/2025
Hi the location of this hotel is amazing. Our room was basic but huge and spotlessly clean. I personally found the beds way too uncomfortable like sleeping on a ruler and one huge square flat pillow that didnt work for me. The staff were amazing. The bar needs some atmosphere and to be more inviting we took a look but went elsewhere...
gerry1232016 said...
Excellent hotel
Travelled on 11/2025
Excellent hotel.
We moved here because we checked out of original hotel due to it being a dump.
Staff could not have been any more helpful especially Marta on reception who moved our booking to this hotel.
Very nice place. Ideally situated 5mins from main sq.
Would recommend this hotel to anyone....