Vilabranca Apartments

Having spent last week at the Vilabranca in Lagos with my family I was very happy with our stay there. The complex has too fine pools and also a paddling pool for little children. Our room was a good size with a balcony where one could eat breakfast or lunch although it could have done with a little paint job. Towels were changed daily and the rooms cleaned. The staff at reception were always on hand to help out and very friendly. There was also a snack bar near the pool that served drinks and food daily. I must mention Paula who was an excellent host and looked after us during our stay. The Vilabranca is especially suited for families as the grounds are spacious and well back from the roadway. Some of the rooms could do with a makeover but other than that we really enjoyed our week there. We will certainly return.

I have visited Villa Branca on numerous occasions and unfortunately standards continue to slip. The location is excellent and a great place to holiday as a family with young children, but when paying a premium price you would expect basic pool cleaning and maintenance of surrounding areas to be conducted on a regular basis. During our stay sunbeds and tables were not cleaned, just a cursory sweep and bins emptied. In addition the standard of pool maintenance is diabolical, the filtration system is inoperable and has been for numerous weeks,(friends stayed two weeks prior to us), resulting in low water levels and in turn cloudy water, debris floating in the pool and on the pool floor. Sun canopies and umbrellas are dirty and in a poor state of repair, and have been for some time as we have witnessed their decline over the years. These issues are clearly a managerial problem and need to be addressed at said level. When paying a premium price you would expect some investment in the infrastructure. To finish on a high the apartments are clean and of a good standard and we continue to enjoy our holidays at Villa Branca.

Stayed here for 11 nights... All staff where very helpful and kind, bus shuttle to beach or town was a plus and friendly driver..room was tidy and cleaned every day but could do with new furniture.... Sofa was dirty and beds where uncomfortable.....we would recommend and may stop again if visiting Portugal....