Hacienda San Jorge

First the good points. The hotel is set in its own beautiful gardens and has a massive ´sea water´ swimming pool which is cleaned daily and is of good temperature (although not heated). It is very quiet and peaceful and from the swimming pool area there is direct access to the beach. The bar serves complimentary tea and coffee and the service there was always good. The superior apartments are recently furbished and of good standard. The cleaning staff were pleasant and helpful. Now the bad points. The ordinary apartments are very dated and in dire need of refurbishment. The quality of the food at breakfast is very poor and there are long queues (this can be addressed by having 2 queues - one for cold food and another for hot food). Some of the staff are non chalant and need training in serving customers1 There is no air conditioning system in the apartments, although they will provide a fan if required. There is no car park, but outside the hotel you can find ample car parking. The spa and other health facilities are currently not operational because of the COVID situation. You can use the gymn by booking it in advance. Some parts of the hotel require urgent repair, for example, broken tiles on the stairs. The Manager needs to play an active role by being more visible and checking everything ! I managed to catch him once and he was very helpful, but never saw him again during our stay! Overall an enjoyable stay and if the food issue can be addressed, this would indeed be a very good hotel.

All aspects of the trip were excellent from the comfort of the flight to the location and facilities of the hotel. Good location for exploring the island and nice and only a short trip from the airport.