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Reviews
Tripadvisor Traveller RatingBased on 4565 Reviews
Traveller ReviewsRanked #77 of 575 hotels in Madrid
Traveller Rating
Excellent
3155
Very Good
778
Average
223
Poor
148
Terrible
264
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
robdR2498OL said...
Very Pleased
Travelled on 07/2026
Our stay was very nice and the Riu is a lovely hotel. Breakfast was amazing and the staff was very helpful....
analyn292026 said...
Travelling with family
Travelled on 07/2026
We like so much the breakfast and the location and also rooftop bar the views is amazing Highly recommend ...
Dennis R said...
Great place to stay in Madrid!
Travelled on 04/2026
The hotel is located in the centre of the city. There is great access to the metro. Also the room is clean. Breakfast is from a high quality.
And the roof top bar is great! I would recommend this Hotel...
Go05604502975 said...
Effortless and enjoyable
Travelled on 07/2026
Staff were friendly and helpful, especially the doormen and pre-arrival communications with Natalie. Breakfast has anything and everything you could want. Spacious rooms, stunning views. No problems getting to the rooftop bar and lift system worked perfectly, felt very safe and secure. Super comfy bed!...
evangeline2026 said...
Vacation
Travelled on 07/2026
Helpful, pleasant employees, like the location and the ability to walk around, easy access to parks, restaurants, transportation, breakfast food offered very good, went to 27th floor, crowded but I was told it's usually like that on the time we ventured that area, talked to a lady in a restaurant neR the reception, her name is Laila and she kindly gave us tips, information on where to find restaurants nea...
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