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Reviews
Tripadvisor Traveller RatingBased on 3194 Reviews
Traveller ReviewsRanked #96 of 532 hotels in Madrid
Traveller Rating
Excellent
2119
Very Good
575
Average
166
Poor
119
Terrible
215
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Deepa T said...
Very good hotel with a great location
Travelled on 09/2024
I stayed in this hotel in September 2024 for a business conference. Overall the stay was comfortable and the staff was very helpful. The elevator system was a bit of a hassle but that can be overlooked considering the amenities and the location. ...
Paul C said...
Great hotel in the heart of Madrid
Travelled on 09/2024
Staying at the RIU Plaza Espana was a very enjoyable experience. My room was well-appointed, good-sized, and extremely clean. The daily breakfast had so much to choose from. The hotel staff was friendly, professional and very helpful. The rooftop bar was a "happening" place - not just for hotel guests but also apparently for local residents who come to enjoy the phenomenal views. And I loved the hotel location o...
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Mamta999 said...
Rude and Snoot Staff
Travelled on 09/2024
The Staffs at the Check in counter and even the Hotel Manager was so rude! Our request for cover of the blanket was ridiculed as this is only way "raw blanket" is provided. Disgusting way of response received!!...
Tjae08 said...
Fabulous
Travelled on 09/2024
Fabulous experience, with stunning decor and warm welcoming staff. A fantastic location with an insane view of this gorgeous city. The rooftop bar is unbelievable! Nice tasty cocktails & snacks, DJ performance at sunset. I highly recommend and will visit again soon with my husband. Actually cant wait!!...
Amanda F said...
Excellent Stay
Travelled on 09/2024
Three couples travelling from Canada across Spain. We stayed 4 days. The hotel was centrally located, rooms were very clean with comfortable beds and the breakfast was very good. The roof top bar has a fabulous view of the city! ...