Grand Pasa Hotel

My husband and I were very much looking forward to this holiday and to this hotel. Pros-food was very yummy, plenty of choice and plenty of it. We had most of our meals in the main restaurant and a few lunches at the pool bar. We had no bother getting a sunbed but you do need to be up early. The Turkish bath was an experience not to be missed. The slides were a great way to cool down. Cons-we had enough of the AI after about 7 days, which would be normal. We were extremely disappointed by the cleanliness or lack thereof, especially when this is supposed to be a 5* hotel. We had to complain a few times, cups/glasses not washed, curtain ripped down, water etc not replenished and towels and bed not changed when requested. The animation team were dire. I would recommend changing the programme weekly. If we hear Baby Shark one more time..... We still enjoyed the holiday and would recommend the hotel but it is not 5*.

I booked this holiday as a bit of a cheap get away for some autumnal sunshine. The hotel is located a good distance from the Hotel and with other drop offs took about 2.5 hours. I arrived at 1.30am - tired and hungry with just a single person on reception, no access to drinks or food and not the warmest of welcomes. Room was fine but a tad basic. Music could be heard til the wee hours from other hotels. Pool was okay but the entertainment team would encourage things like Karaoke where you would see Jim from Stoke singing in a football top - you get the idea. Food was close to awful, although the salad selection was good. The hotel generally lacked any finery, you found your own table at dinner time, tried to orderly queue to obtain food, to be pushed and shoved and with no table drinks service. It's not the sort of 5 Star hotel I'm used to. I will, however, say that for the money it's probably pretty good value. Also, I had a Turkish Bath with massage and it was amazing. Reception are horrendous and there to what seems like to be as difficult as possible. As cheap as the holiday was, I wouldn't return but I"m sure it would suit some people.