Pasa Beach

We came for a 4 night 5 days stay. Check in staff was really nice but no one shows you were anything is. Which I find odd. We had no idea there was a second pool area until the second day as we were in the detached hotel. The room: the balcony chair is broken. Light fixtures in the room look like someone punched them. The bathroom doesn't have a vent and it gets completely muggy in there. Also the lighting is the bathroom is very dark. You couldn't get ready I there or take a shower and see because it's so dark. Seems the lightbulb needs to be changed to a brighter bulb, especially since there is on one light in there. The desk in the room looks like someone was waxing themselves there and dropped the wax stick and hotel staff has just left it there. We never really saw any staff during our stay talking with quest. Which is fine for us but if they had a team we never saw them. The dining staff were always nice, but I will say they don't always clean the tables completely. They will take the dishes off and then leave the crumbs of other guest and put new plates down I stead of changing the table cloths. Which they have because we ask for knew ones. So this just seems lazy. They also gave little hand brooms they could use but don't. So unless you get early and get a table that hasn't been used they will most likely be dirty. The food: based on reviews before we booked I read about repetitive food. While breakfast is pretty repetitive, which is normal with all hotels here as we have stayed at many, other meals or not. They always have fries, chicken nuggets, and spaghetti but other than that everything was always different. The fried chicken, salmon, grilled meat sections were delicious. The fried chicken is handmade. I was a bit disappointed that the Turkish meatballs were frozen as there are a delicious Turkish food. Beach area is nice. You can take drinks as long as it's in plastic but they don't allow you to take food. This is the first hotel we have stayed at that doesn't allow you to take food to the beach. Now for the nightmare of our trip! My husband parked our car in a parking spot on site. At MIDNIGHT security called, we were exhausted as we didn't hear the phone from the bathroom until it was basically to late and we had no idea who called. We had unplugged the phone in the actual room area earlier in the day as our one year old was playing with it. My husband's cellphone then is ringing over and over. He answers and it's other guest at the hotel wanting him to move out car forward so he can park behind us. Basically wanting to block our car in. Therefore at MIDNIGHT not only did security call us really for no reason but they also gave our personal cell phone number to another guest to also be calling us at midnight with a baby asleep who then was woken up. WHAT KIND OF HOTEL GIVES OUT OTHER GUEST PERSONAL PHONE NUMBERS?!?!?! This is absolutely ridiculous. They guy had a brand new car and didn't want to use street parking. I'm sorry but that's not our issue and it's absolutely ridiculous to call someone at midnight to create a parking spot that isn't a parking spot. Upon leaving we asked to speak to a Manager and was reffered to the guest relations table. No one ever came. I could see the girl at the front desk paging on the radio but whoever was working guest relations left their radio at the desk. We decided to leave as who knows how long it would have taken for someone to come and talk to us. We will never be back at this hotel. We have stayed at Golden Rock and would have stayed there again but it was full. We thought staying here would be nice as they are partners but they definitely don't live up to the same standards. Pay the extra money or choose a different week and stay at Golden Rock. Just for reference we stayed in room #195

The hotel lunch table are not very clean. The toilets are not very clean. They gave us a room for handicaps and we have waited till day 3 to change our room as the receptionist was trying to avoid us The pool is far from the sea Pool beach front is very small No lobby beach front Lot of people and traffic. It's not a pleasant place for relaxing Food is very good Housekeeping is poor since the number of towels is missing everyday Housekeeping nock strongly on the door in the Morning