Be Live Experience Marrakech Palmeraie

We have recently returned from the hotel, having stayed here a week in November. The weather most days was warm from mid-day and was in low 20’s. Evenings and mornings can be cold, so perhaps bring a hoodie or something to keep your warm. Local tax is payable at the hotel on arrival, this cost us approx £20. There is also a room deposit and towel deposit which came to £75, refundable on check-out. - How were the staff at the hotel? Upon check-in the staff were really pleasant and helpful. Took our luggage to the room and they all smile and say hello to you. - How clean was Be Live Marrakech? The grounds were very clean, throughout the day there are staff collecting empty cups and rubbish. The rooms are cleaned each day too. - How was the entertainment at Be Live Marrakech? I’ve never found entertainment abroad to be of a high quality and this hotel certainly does not provide that. It’s your bog standard entertainment you would expect, nothing special to be honest, we didn’t enjoy this. - How was the food at Be Live Marrakech? The hotel provides a wide selection of food, however you need to remember you are in a Muslim country. I’m not a fussy eater, but found it very hard to find anything I liked or would eat. There is always various fish, chicken, beef and lamb dishes available and sometimes pasta and chips with a wide range of salad and breads etc but none of it appealed to me, so most lunchtimes and evenings I found myself eating a cheese and tomato roll! Desserts were nice though. We don’t have children, but for a family resort, there is no food for children, they have to eat the same as the adults! Another thing I was disappointed with was that birds were flying around inside of the food hall with some sitting on the bread and also wild cats inside, found that very unhygienic! Also found some food to not always be fully cooked and cold. The best food is to be found at the pool snack bar, where they cook fresh stone bake pizzas, burgers etc. In the evenings there is no crisps or nuts available, so if you fancy a little nibble then think again... you’ll have to go hungry until breakfast! There is an on-site shop in the main lobby but not open in the evenings. The drinks are your standard all inclusive range of local branded spirits or you could pay extra for branded alcohol (Bombay, Gordon’s, Heineken etc). Coffee from the bars are fresh bean to cup, but it’s not Costa Coffee or Starbucks, I brought my own instant with me! - How was your room at Be Live Marrakech? Our first room we were allocated had a view of the outback and so we asked if we could change to a pool facing room and they were more than happy to accommodate our request . The rooms are of a modern look with some Moroccan theming but basic, no tea or coffee making facilities or mini bar. Rooms have a safe, fridge, tv, desk, sofa and wardrobe. The beds are comfortable and had a really good night sleep. The bathrooms are spacious with nice walk in shower. We did experience a water leak in the bathroom with water dripping from the light in the roof, we called reception and they sent a maintenance man over straight away who seemed to fix the issue coming from the room above. Overall the rooms are nice, but lack small maintenance issues that could be fixed easily but haven’t been. Such as the wallpaper damaged near the bedside units from where it has hit the wall. - Would you return to the hotel? No. Although it is nicely designed, we were bored in the evenings with nothing to do and didn’t enjoy the food (but that’s personal taste). One day it rained and we had nothing to do apart from sit in our room or in the hotel lobby. We stayed for 7 nights which was far too long in this hotel. - Conclusion This hotel is defiantly not a four star, more like a three star plus. It may look nice on the photos, but to stay here is a different experience. We enjoyed it for what we paid for it, wouldn’t recommend it for families because of the food situation for children. Perhaps ideal for a short stay 4 nights or so? We stayed 7 nights and was a little bit too long. We felt overall the hotel was more of a three star plus rather than four star, compared to other hotels and resorts we have stayed at around the world.

Went with my husband and 16 yr old daughter for 4 nights We had early flight so arrived around 12-12:30 so we had afternoon there. On arrival we couldn’t check in till 3 so we wanted to get changed and sit by the pool which was fine. We were told to get changed in the gym, I wanted to take a shower there so asked for a towel but no towels you need to go to reception. So went to reception to ask for pool towels.. we were told we needed to pay £20 for each towel as deposit!! £60 .. so I paid cash and then was told to get towels from hut but they will be closed till later in afternoon!!! I was very cross and said it was ridiculous when just paid for them .. the lady at reception with glasses was very unhelpful and rude .. the other guys were great all our stay. Lucky they were still open .. was also asked to pay £50 room deposit and room tax.. so be prepared with cash. Mostly french and other foreign families staying here. The buffet was very average and repetitive not great. The pool snack food was good ( don’t order anything chicken ) and service was friendly, well done lads 👍🏻 We all got upset tummies so had other people we spoke too. However we did have a lovely meal in the hotel a la Carte restaurant, but is closed Sunday and Tuesday. We would of happily paid extra to eat there. We opted for the duplex 2 storey bedrooms which was lovely very good idea for families. The hotel runs a free shuttle bus to centre Marrakech, which was very punctual and excellent. On the whole most staff were friendly, entertainment staff were really nice. Wouldn’t have wanted to there a whole week, short beak fine. The pool water is freezing cold. Pictures of food in a la carte

We came here for October half term with a 4 and a 6 year old. Our room was a huge duplex room with bathroom and kids area downstairs and our room and bathroom upstairs. The pool area was perfect as splash pool with slides and a large pool with a shallow part too kids loved it. Food was delicious plenty of choice breakfast fresh eggs pancakes omelettes fruits fresh orange juice pastries etc, lunch and dinner always had lovely fresh fish along with local Moroccan dishes also kids plain pasta chips etc the desserts were wonderful too and always ice cream that was so tasty! The pool bar did fresh pizzas from 1-4pm and 4pm -6pm chicken nuggets and chips this was perfect for hungry children and meant we could eat in peace at 7pm. Mixture of French and English people here and we had the most wonderful time. Staff were friendly and the free bus into Marakech was excellent highly recommend visiting the souks we would come here again