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    Club Maspalomas Suites & Spa

    PPPPP Plus

    InMaspalomas, Gran Canaria, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 656 reviews

    ABOUT THE HOTEL

    • Official Rating

    At the Club Maspalomas Suites & Spa, guests are treated to chic interiors, palm-filled grounds and a luxurious pool scene.

    At this adults-only complex, each suite comes with a private sun terrace. The large shared pool's lined with sunloungers, and there's a bar for snacks and refreshments. Guests can book massages at the spa*, which comes with access to a sauna and a second pool.

    Located in Maspalomas on the southern tip of Gran Canaria, this property's in a quiet, residential area across the road from 18-hole Maspalomas Golf Course. There's a shuttle bus to the local beach, which is famous for its striking Sahara-like dunes.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.
    Just so you know, this hotel does not accept stag or hen parties.

    • Rooms: 133
    • Lift: 1
    • Buildings: 2
    • Floors: 2
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Peaceful setting
    • Outdoor pool
    • Shuttle to the beach

    Location

    • 2km to Maspalomas resort centre
    • 2km to the beach- free shuttle bus available
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Full Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner.  

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner.  

    Facilities

    View all facilities
      accommodationData.facilities
    • Buffet restaurant

      You'll find a wide variety of local and international cuisine at the buffet restaurant. There'll be show-cooking stations and themed menus, too.

    • Outdoor pool

      The large pool will be bordered by a spacious terrace that's lined with sunbeds. There'll be a bar nearby, too.

    • Zen Spa Centre*

      The spa comes with its own outdoor pool and sun loungers, a Finnish sauna, steam bath, ice fountain and a Scottish shower.

    Rooms

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    Perfect Stay
    12 Sep , 2020 Patricia L
    This was our second time we have stayed here and are pleased to say that it is just as good as our first stay. We spent a week here the first week of Sept 20 and our only regret was we should have made it a fortnight - especially as we have to self isolate for 2 weeks now we are back but still more than worth it. The standards of the hotel have'nt changed offering high class service throughout, from the food, hospitlity, staff, cleanliness, facilities, everything to a high standard. The evening entertainment was an excellent standard offering a variety of acts. We loved both the pools playing quiet soft music throughout the day - not loud at all! well established protocols were in force throughout the complex to enable everyone to feel safe (face masks must be worn when walking from to room to bar/resturant/pool). The only slight snag was ipad/iphone do'nt work as well as an android in the rooms but this did not impact on our wonderful stay. Many thanks to everyone at Club Maspalomas for a wonderful stay and we will be coming back for our third time.
    Bothered by COVID-19 standards
    15 Aug , 2020 BByliner
    I usually don’t write reviews unless something really bothers me or I want to be helpful with a detail. My general feeling was surprise at how highly rated it was. The facilities were modern and the staff nice but it was otherwise a fairly standard hotel. The reason why I’m writing was the breakfast. I’ve stayed at a couple of hotels in this COVID-19 era, and both avoided buffets, so was surprised to hear it still had one. Nonetheless, I gave it a try. Every guest at the buffet was supposed to use the hand sanitizer at the front (besides obviously wearing a mask). But the staff of a few waiters appeared too distracted to enforce this. The crowd also was younger, and hence probably a bit more blasé. The result was many people were walking in without using sanitizer. So I watched the staff, hoping for comforting signs, like changing the tongs often. I was surprised not to see this. I didn’t see tongs replaced while I was there. But my last straw was when I saw a guest accidentally drop tongs to the floor, pick them up and place them back without any staff noticing (I removed them). My wife says I’m being harsh and I should have alerted somebody but I didn’t want to create a scene. I also realize that staff can’t track everything, and there’s no 100 percent safety But this could be solved by having a single staff monitor the entrance and food stations, and at the end, I felt this was a staff that wasn’t following its own protocols. And in this age, I find that hard to excuse...
    Blissful retreat
    23 Mar , 2020 Vivienne C, 186336
    We checked in to this lovely hotel ten days before the Spanish lockdown on account of coronavirus - we were very lucky to be flown home on our scheduled flight just as lockdown was imposed. Our junior suite, though compact, had everything we needed to be comfortable during our stay; comfy bed, good linen, ample storage space etc. Everything was spotlessly clean, and the rooms were serviced every day. The pools were hugely tempting - warm water, plenty of loungers and umbrellas, always clean like everything else here. My husband had a wonderful Indian head and shouldermassage in the spa; it cured all the aches and pains he'd been complaining about for weeks! We both enjoyed the spa's outdoor pool (also heated) with inbuilt jacuzzi and water jets etc. The food was always tempting and tasty...plentiful, varied, prepared from good quality ingredients. We used the hotel's convenient shuttle bus when we decided to tear ourselves away from this cocoon of bliss and visit the dunes, and a taxi cost only 3-4 euros if we missed the shuttle. A special mention for the staff, who without exception were smiley, efficient, and helpful, even on the last day when lockdown began and they were in fear of losing their livelihood. Our hearts went out to all these lovely people who might have nowhere to turn for an income and maybe lose their homes, and we hope that somehow this virus can be defeated and Club Maspalomas can get back to providing a wonderful bolthole for weary holidaymakers needing a sunshine holiday in peaceful surroundings. Many thanks to everyone at Club Maspalomas, best wishes for a return to normality.
    Proper customer service
    22 Mar , 2020 mattf72002, 186338
    We were due to stay at this hotel next week but unfortunately the corona virus put a stop to those plans. The hotel have dealt with the situation quickly and with no fuss in terms of cancelling and refunding our booking. This has been a complete contrast with another hotel we were planning to stay at in Portugal as part of our trip. It’s at difficult times like this that customer service really makes the difference and we look forward to hopefully making a visit to the hotel when things are back to normal and wish the hotel and its staff all the best to get through these difficult times.
    Winter Sun
    19 Mar , 2020 bogtrottersuffolk
    My self and my sisters stayed at this lovely hotel. We had a junior suite very nice and clean, toiletries supplied but I do feel they should replace the water daily or when needed for the room. Grounds are lovely but need a few more shrubs dotted about to make it even prettier. Restaurant staff and waiting staff are all very helpful especially Karim and Alberto always smiling and helpful. Enjoyed some of the entertainment in the evening. I missed the Queen tribute but heard it was fab. The chap around the pool whom included you in activities is very good too plus the drinks chap at the pool always happy. Thank you all for a lovely stay and to Monica for her lovely personality and smile and for being so helpful on my last day when the chaos started on shutting down flights. Take care all of you and stay healthy and safe. X
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally