Maspalomas Resort by Dunas

We visited the complex in January, we paid for a superior family suite . There was nothing superior about it . It was cleanish , the maid that came in every day was lovely. There were 3 adults and 3 kids , squashed into a 2 bed , 1 tiny sitting room and tiny bathroom apartment. There were 4 towels , 4 glasses so they had obviously squeezed 6 of us into accommodation suited to 4 people . We had to ask for more towels and glasses which we didn’t get until the next day . There was a tiny fridge that didn’t work properly and no kettle or microwave or cooking facilities at all and considering how bad the food is (if you don’t like fish and salad and chips) , it was not suitable for children at all . We ended up going out 3 nights out of 7 as our children would have lived on chips otherwise. The pool was not heated at all although the kids still got in because it was sunny most of the week. Their idea of a water park is completely misleading as it is just a few pipes with water splashing out of it when you pressed a button. The kids entertainment staff work hard , I hope they are paid better than the waiting staff as they are much friendlier than they were . Would return to Gran Canaria but not to this complex , the princess hotel next door looks more suitable for children

We went on an all inclusive holiday in January and the venue may be suitable for families with small children. We found the suites to be adequate, unfortunately we could hear all the activities in the bathroom in the adjoining suite. It is clean. The dining room is like a very noisy works canteen, the layout adds to the confusion in the self service restaurant. The head waiter tried very hard to make us comfortable but the whole set up was manic. The holiday was not as relaxing as we wanted especially with noisy pool entertainment and there was nowhere to sit for a quiet drink after dinner.