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    Mirador Maspalomas by Dunas

    PPPPP Plus

    InMaspalomas, Gran Canaria, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 1818 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Mirador Maspalomas By Dunas has an ace pool scene. And, it puts on a free shuttle to whisk you to the nearest beach.

    A duo of pools hog the limelight at this hotel. Joined at the hip, they come together to create one big lagoon lined by loungers. The whirlpool and the waterside bar are the icing on the cake.

    Youngsters go mad for the mini pirate ship, which is ‘washed up’ in a pool made for pint-sized paddlers. It comes complete with a little slide and cannon-style water fountains.

    While you're away, you can speak to us anytime - we're available 24/7 via the TUI App, phone, SMS and email. The easy-to-use TUI App is also packed with info and tips. It sends you important updates, like your airport transfer times, too.

    • Rooms: 437
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Beach shuttle
    • Kids' pirate ship pool
    • Whirlpool

    Location

    • 300m to shopping centre
    • 4km to Playa del Inglés
    • Free shuttle bus service to Maspalomas beach
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local alcoholic and soft drinks 10.00-23.00. Tea, coffee and cake 16.00-17.00. Hot snacks 11.00-16.00 and cold snacks 17.00-18.00. Ice cream available from 10.00-20.00

    Facilities

    View all facilities
      accommodationData.facilities
    • 2 outdoor pools

      The pools here are huge. There's plenty of space for a relaxing swim, or if you'd rather chillout poolside you'll find sunbeds dotted on the surrounding sun terrace. If you'd like a break from the sun just grab one of the parasols.

    • Entertainment programme

      There's plenty going on during the day to keep you busy, and you can relax in the evenings while you catch the entertainment. There are professional shows twice a week.

    • Buffet restaurant

      Indulge in the local culture and sample the range of Spanish and international dishes on offer. This place has a dress code, so it's full-length trousers and a shirt with sleeves for gentlemen, and no beach wear for ladies.

    Rooms

    View all rooms
    Nice facilities but terrible food and bad location
    19 Aug , 2020 dtyh7836, 186278
    My room overlooked a ground floor bar which was very loud until early in the morning. In addition to that there were bins outside of my room which caused very loud noises when being emptied at 4am in the morning. The buffet style food was not very appealing and I found myself going hungry most nights. The hotel listing refers to ping pong tables but they were nowhere to be seen.
    Bad location, boring food
    06 Aug , 2020 Anna A, 189852
    Very far away from the sea. The hotel's shuttle to the beach was a scam. It was available only every hour, it was picking people from other hotels, so it took 30-40 minutes in a very old, dusty and fully packed bus to get to the beach. The last bus from the beach was around 16 o'clock, so evening beach was unavailable unless you take taxi for 6 euro (taxi took like 10 min, btw). Also far away from the centre. Our room was clean and comfortable, yet old and simple. The balcony was nice. The area around the hotel is quite lonely, so pool view was fun. All-inclusive food was plenty but boring. The only good things were fresh salad bar with condiments and some of meat stews. But all grill (main course fish and meat) was always awfully over-cooked and dry, always served with French fries. Alternatively soggy over-cooked vegetables. So it was food, never a dish. Boring breakfast, fake juice and powder coffee from a machine. The most simple cheese and salami, never nice Spanish cheese and ham for breakfast. Few coffee machines and only two toasters gathered huge queues every single breakfast. Queues to freshly fried eggs as well. So it was impossible to get your breakfast warm - either food or "coffee" got cold. Btw, after breakfast coffee machines in the restaurant were switched off and you had go to the bar for your after- lunch or dinner coffee, yet dessert was served in the restaurant. I wish I could say good things as well. And indeed, very helpful receptionists, nice pool area and everything was clean. All in all, I go to Canaries for the sea and I stay in all-inclusive for good food. None of these worked out in this hotel.
    Lovely hotel, great choice of food
    30 Mar , 2020 Philip P, 954031
    Lovely hotel, great facilities and superb food and drink. Stayed in March 2020 just as the Coronavirus lockdown was starting. Managed to enjoy a couple of normal days before the hotel closed. The animation team were good but all of the staff were very helpful and professional. Particular shout-out to the team on reception who were extremely efficient despite all of the turmoil happening. Loved the food in the restaurant, plenty of choice and very tasty. Will definitely return.
    Terrible Food
    23 Mar , 2020 pitstoproadtrip, 186250
    Well after reading all the great reviews about the food I was highly disappointed. The food was terrible, not only was it completely tasteless but the lack of choice was awful. No fresh cut up fruit at breakfast. No vegetables in the evenings. Stay away from the fish bites, there like bad fishcake mush. Food very much catered for the German visitors. The hotel itself was clean and the staff were friendly and helpful. Great that they provide a bus down to the town but you miss it Taxi's super cheap at only 3 Euro each way. This hotel is very much let down by the food and I would not recommend paying to go all inclusive here.
    need long legs
    18 Mar , 2020 steff1954, 186356
    hotel ok but a long way from maspalomas town and the night life. my friend has walking difficulties so he only left the hotel once .we was put on the 4th floor out side all we could see was the motorway. ? and garbage bins .only good thing was food was fab and the room was clean. ps a free bus takes you to maspalomas if its not full ? it was and drops you off but its still a walk and my friend gave up so got a taxi back
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    View all  1818  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally