Mirador Maspalomas by Dunas

Never go again food crap larger waterd down mould on bed sheets. Also cockroaches on plates in dinning room. Alot of fighting also hotel was locked to stop people going in and out. I wouldn't go there again

We stayed at this hotel from the 3rd of Septemeber up to the 17th of September. We arrived at the hotel at around 1:30pm where we headed to the front desk to check in. We were informed that our room was not ready yet but they were able to look after our cases in the storage room and give us our all inclusive wrist bands so that we could head into lunch. As soon as we walked into Lunch we realised this was a very busy hotel. At 2pm we checked in to our room C-327 which is at the opposite end of the hotel. There are 2 lifts in this block and you can fit 2 people plus 2 cases in each one. Anymore people/weight I think the lift would break as anytime you used them, they would rattle and shake like mad. Our room was a decent size with a decent size bathroom and a balcony. I saw a lot of people on here complaining about the aircon and I was convinced people were complaining just to complain but I was wrong. The room fan gave little to no air and having the door open didn’t help much either. It was even worse in the bathroom (especially after someone has been in the shower). There was talk of being able to rent a fan/air con unit but I wasn’t paying more as we had paid enough to get there in the first place. I have also seen a fair few people complaining about being next to the road. We were only on the 3rd floor and really didn’t suffer any sleep loss due to the road. Sometimes it was nice to sit on the balcony at around 11pm and listen to the cars go by blasting their music and just taking it all in. For the past 2 years we have travelled to Fuerteventura and Lanzarote and have never experienced such a busy hotel. The 2nd day we were there we headed out for 8am (which was when breakfast started) and there wasn’t a single sunbed available. There are multiple signs around the pool stating that sunbeds that have their towels left on them for 90 minutes or longer with nobody sat at them will have them removed, but this was never enforced. As for the animacion team, they go above and beyond. They start at around 10:30/10:45 in the morning with the same song encouraging everyone to dance with the Dunas brand mascot Duni. They are very friendly and interactive with everyone and there is pretty much always something going on around the pool. The night time entertainment is really fun. You have to get to the pool bar for no later than 8pm to be able to get a decent table (you’ll end up sitting on the sunloungers otherwise!). They had shows such as Grease, Rocky Horror and Blues Brothers all perfromed by the animacion team. As well as this, they had reptile and bird shows hosted by external performers which were also really good. The beach is around a 5/10 minuye bus ride and picks up from all 3 Dunas hotels in the area. There are several times for pickups and drop offs (although there isn’t really much at the beach other than the lighthouse). We did venture further out into Playa del Ingles where we were pretty much hassled to go into every bar on the strip, offered to have our hair braided because the women love people from Britain or offered drugs (which happened multiple times). I would say avoid Playa del Ingles, especially late at night. All hotel staff are lovely - willing to do a lot for you at any time of the day. Food was also really good, the only issue we had with the restaurant is the fact that it was so busy during lunch and dinner which meant you either couldn’t get a table or you knocked into everyone around you. There are also a few shops around the side of the hotel and a spar. The hotel itself really was not the issue, it was more the people who were at the hotel and how busy it was which ruined the stay for us. Luckily, we had friends staying in another Dunas hotel (Maspalomas Resort by Dunas) and they had the same all inclusive wrist band as we did so we ended up spending more time there than we did in Mirador Maspalomas. If you’re looking for a quieter hotel or have no kids, I would definitely recommend the Maspalomas Resort by Dunas.

We came here about two years ago and loved it. The same again this time.All the staff are very friendly and work incredibly hard,from the kitchen staff to the cleaners and everyone back of house.Will definitely be back.