Gaia Palace Hotel

Hotel experience The staff were slow and unwilling to help. I asked for a bath robe and never received it they don't really pay attention to providing what the customer wants. there was little help with luggage baring in mind we had 2 newborn babies and 2 buggies there are no lifts to the rooms so all luggage has to be carried and they offered no assistance. The cleaners left you door wide open when cleaning and would walk in and out if the room not paying attention to anyone that would walk into your room so your stuff is not secure. The room has cobwebs in, it wasn't the cleanest but it was ok. I have high standard when it comes to cleanliness and this was not the worst. The mattress is like a solid piece of concrete its extremely uncomfortable. The grounds were lovely and well kept. Food/Drink The food gives you an taste if greek cuisine and is good quality but the range is lacking and if you are a vegetarian/vegan expect to eat chips all week as there a very few options. The spirits rum, gin and vodka are free but if you want a cocktail it's 3 euro. anything like baileys or Malibu is also at a cost. It seems as if at night time they use a cheaper alcohol to in the day as it tastes like petrol. Activities The hotel is in the middle of nowhere but there is a bus that is a ten minute walk outside of the hotel which takes you to Kos town, it costs 3.20 euro each way with no option for a return ticket. The site has free table tennis and tennis but the crazy golf you must pay for. There is a mini zoo which is nice it has deer, ducks, horses and many more. The beach is a ten minute walk away, the beach is not really impressive with a 2.50 charge for a sun bed and even thought the bar is operated by the hotel you have to pay for drinks. Kos town has things to do i.e boat trips and restaurants. You can go to turkey for 5 hours for 15 euro.

This 5 star hotel lives up to the rating with beautiful rooms spread across a large area. There are several pools and at least three bars serving from 10am with your all inclusive needs. The food is excellent with plenty of choice to suit all tastes. The staff cannot to enough for you and enjoy fun interactions The rooms are of an excellent standard and serviced daily and also include towels for use around the pool. we stayed in a double deluxe room and the beds were very comfortable and the bathroom had a lovely boutique feel. We came here as a party of 25 for a friends wedding and the staff and management made our stay and the happy couples big day even more memorable by helping sorting dining areas for the group and areas around the hotel for different activities we had planned. Thank you so much for an excellent stay and making our experience such a pleasure

We got back today from our 3rd visit and it was truly wonderful the staff are all amazing the 2 Anastasia who work on the pool bar during the day are so warm and funny dimitries who works at night is incredible makes great cocktails it was so lovely to see them all again the restaurant staff are all fantastic and miss Nita the manageress is so lovely and kind food is good and as a fussy eater and veggie I always found something the desserts are really tasty the Greek bbq night on s Thursday is always fun and there’s a beach party on Friday night which we really enjoyed this hotel is definitely suited to people who are looking for a chilled holiday it’s definitely worth going into Mastichari lots of nice tavernas and a fantastic Italian called vios that’s does the best pizzas and definitely visit tam tam such a lush place to watch the sunset drink cocktails and eat fabulous food I cannot fault this wonderful hotel we are definitely going back next year