Beatriz Playa & Spa

Anybody travelling from England, be reassured that this hotel is cleaner and safer than anywhere I’ve ever been! The staff are so friendly and the moment you step into the hotel you can tell it is well looked after. If you are going for all inclusive during the current pandemic, be aware that a few of the usual restaurants and events in the hotel are closed but it didn’t bother us as we knew that would be expected. The Buffet breakfast was ok, LUNCH WAS INCREDIBLE and dinner was also ok but that’s to my personal taste. The food was cooked fantastically and was great quality It was just a little repetitive. The check in and out was super quick and everything was very organised and straight forward. You do have to wear a mask at all times unless in your room or the pool but again it’s a pandemic so it’s reassuring the hotel cared about our safety, hand sanitisers were available everywhere also. We went as a couple, but are considering taking our children back here next year as it was so good. The hotel is right on the beach you can walk out a side gate by the pool of the hotel and the beach is less than 1 minute walk away! The shops, bars and other restaurants were about 5 minutes away so everything is in such a good distance. On your way to the shop you will see a shop for renting bikes, I highly recommend renting one from the lovely man we got an electric bike each for €60 for 24 hours and you can ride along the beach all the way to costa Teguise, the electric bikes are so easy too you hardly have to peddle lol. The resort entertainment team, I remember one name “Gorge?” He was hilarious and entertained kids and adults around the pool, he was a joy to be around! They played English and Spanish music, also did Bingo one night and called the numbers in 5 different languages so everyone could join in! Honestly this hotel should be 5 stars, anyone who comes here and doesn’t have a good time it’s down to them not the hotel! Thank you for an amazing holiday!

the room is a good size there are only 3 speaking news channels the food ss okay very dissapointed at the pizzaria buffet style was expecting more location you have to get a taxi to anywere 5 to 7 euros reception staff were realy helpfull

We arrived on 19th July after our hotel was changed last minute by our travel provider - 4 days notice!! We really weren’t sure what to expect - but we were not disappointed! First impressions was how nice and clean it was, check-in was quick, friendly and although they had to follow new covid procedures; temperature check of all guests, hand sanitizing and masks, they were very friendly and made the children in our party feel comfortable! Masks must be worn in all areas other than pool, sun loungers and dining tables, and hand sanitizers are available everywhere and must be used regularly, especially before entering dining areas and bar! Our room was sea view double with sofa beds - the view was fantastic and the room was newly decorated, very clean and comfortable! They were cleaned daily and towels would be changed on request by leaving them in the shower cubicle. The main / pool restaurants were plenty big enough and if you ever did have to queue it would never be for very long - the staff were very efficient. Also due to new procedures they were cleaning down and sanitizing all tables and chairs before the next guests would be allowed to dine! There was a reasonable selection of food that may not have been to everyone’s taste but we always found something we liked, and were always sure to tell them if we loved something! The pool area had plenty of space around and lots of sun loungers but we noticed there would often be people reserving them and not using them, but the staff were great especially ‘boss lady’ who despite our nick name was such a lovely lady, they would remove any ‘abandoned’ towels after a period of time and would regularly refer the guests to the no reservation rules! The animation team were fantastic, Jorge, Claudia & Rocio had so much energy and were so much fun!! There were loads of activities to participate in including Zumba, Thai-bo, yoga, kids club, mini-golf, health and beauty demos for aloe vera, face masks and self massage and of course a mini-disco by the pool every afternoon!! There was also professional entertainment every evening in the bar which was great - we especially loved the Trio Cubanista!! The spa facilities are beautiful and very relaxing, they have an indoor hydro circuit with various jets and waterfalls that you can use for €12 for 2 hours which includes a jacuzzi and usually the sauna but this was closed due to covid. There was also a huge variety of massages and treatments on offer! Location of the hotel was right on the beach front next to the airport, despite being so close there was no noise disturbance from the planes but you could watch them landing throughout the day! The beach out the back of the hotel was a little rocky but if you walked a little further down there was lovely golden sand! There was also a little shopping complex within 3 minutes walk where you could find supermarket, clothes/souvenir shops and a few bars/restaurants. Overall our stay was great and everything we wanted from our holiday! Would definitely revisit in the future!