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Reviews
Tripadvisor Traveller RatingBased on 1682 Reviews
Traveller ReviewsRanked #39 of 502 hotels in Milan
Traveller Rating
Excellent
707
Very Good
689
Average
202
Poor
51
Terrible
33
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Franco C said...
Great staff
Travelled on 01/2026
Great service, super friendly staff. Always helpful and trying to do the best for their guests...
MontserratAvilez said...
Such a good experience!!
Travelled on 12/2025
I traveled with my mum to Milan and was having trouble to find Wich hotel to stay through the 4 days and 3 nights trip. This hotel was such a good decision. It is really good ubicated and there was anything you needed next to it. The staff was really friendly and were really happy to help you with whatever problem you could have. They made us a surprise and gifted us breakfast for Christmas for the whole trip to Mila...
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Jeo M said...
Incredible
Travelled on 12/2025
Amazing near to closed everything to the center.. i was soo happy restaurant service especially jewel was incredible person and his service.. i will come back again...
Antonio B said...
Excellent service
Travelled on 12/2025
By mistake we arrived late to breakfast and all the personell went the extra miles to make us eggs and hold the Buffet until we finished eating. Excellent service. Very kind and professional...
4vittorioc2025 said...
Old rooms and poor customer service
Travelled on 12/2025
Rooms are so old that the heating system does not work. The room was cold during night as heating system set to 22, but the air coming from outside was much cooler as the windows were not isolated, so in conclusion the room was cold. When I raised this point the room service answered that the air conditioning was functioning so it was my perception (also other rooms were having the same issues). I also find the break...
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