Riu Reggae

With all going on in the world the staff at RIU Reggae was simply amazing. They took sanitizing and face masks serious. They completely put our safety first. Despite being limited, the entertainment staff was phenomenal, the staff was just joyful and positive, and the island as a whole was committed to our safety. i will be back!!!

My daughter and I stayed July 2020. Although the resort had a small amount of people staying at the resort due to the pandemic (Approximately well under 200 hundred people.); we were told they only had a room with a queen size bed, I insisted we get a room with double beds because due to all the empty room I'm sure they had plenty. After waiting almost a hour the lady at the front desk told me I was in luck, and they found a room with double beds---Lol!!! Now, where do I start---our room only had sheets on the beds, no comforters or bedspreads, there were no face/body towels to take a shower with---only large dry off towel, and hand towels to dry your hands. We had to call the front desk and ask for face towels and comforters---they brought us blankets, and did provide us with 4 face towels. House cleaning was instructed not to supply the rooms with face towels when cleaning your room, so you will have to request them every time you need them. This resort falsely advertised the rooms being stocked with a mini bar, they are using the pandemic as an excuse to slack on many of the ADVERTISED amenities. The swim up bars are closed, there are no 24 hour snacks, the 5 restaurants they advertised are not open, except for the sometimes italian restaurant that only has 4 entress to choose from. You can forget about day and evening entertainment, a video playing on the screen of some DJ. If you're expecting to have cocktails, and get a buzz FORGET ABOUT IT!!! The drinks are heavily water down, and are a joke---stop at the liquor store, and get a couple of bottles. The staff is not friendly at all, and they act like they don't want to be there at all. The buffet food is full of reheated food, you will need to plan your appetite carefully---breakfast served from 7am-10:30am, Lunch 12-3, and Dinner 6-9. Absolutely NO ROOM SERVICE!!! Pool closes at 8pm so don't expect to be frollicking in the pool at night, and water activities stop at 4pm. Although we were told we couldn't leave the resort we did manage to do a few excursions, but had to pay a ridiculous amount to do them. Oh, I almost forgot---the room they put us in had a very loud A/C unit. When it would cut on it made a very loud knocking sound that kept me up through the night--don't let them put you in room 2014. Don't convert your currency to Jamaican Money, the locals don't even want their own money. Lesson learned, won't be coming back ever!!!!

I loved it! We traveled for my friend's birthday and everyone of us had a great experience. Food: The food was so good especially the jerk hut on the beach, the drinks were on point no matter which bar I received it from. Only spot that could use an upgrade is the snack area that is open late night, it was always unorganized, dirty, and the options weren't the best. Room: The room was clean and spacious Pools: The pools aren't really made for swimming but more for chilling and playing games which we enjoyed Beach: The beach was beautiful, clean and relaxing. Entertainment: The entertainment crew is the best, they are so friendly and interactive. They work so hard to ensure that you enjoy your experience. The nightly shows that I seen were good and the dancers were on point. Staff: Everyone we came across were friendly and willing to help. They always told us about activities that we should explore in the area and excursions. The cleaning crew definitely did their job daily and thoroughly.