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Reviews
Tripadvisor Traveller RatingBased on 104 Reviews
Traveller ReviewsRanked #25 of 211 hotels in Muscat
Traveller Rating
Excellent
92
Very Good
7
Average
2
Poor
0
Terrible
3
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
infoA5768TF said...
Very nice place
Travelled on 08/2026
Very nice , very pleasant staff...
Satish M said...
Amazing
Travelled on 08/2026
Its amazing stay. Staff is very good with nice service...
Amol J said...
Amazing experience
Travelled on 08/2026
Amazing experience . Rooms were spacious and food were amazing. Hospitality from staff especially from crystal was very good....
thuhel said...
Good family vacation, with good service!
Travelled on 08/2026
We travelled as a large family with children. We had stayed here when it was Shangri La a couple years ago. Since Hilton has taken over, some of the services the previously provided have stopped. Half board was only used in the buffet and it did get repetitive. Previously Shangri La allowed you to use other restaurants as part of the half board. We originally booked Al Waha but received an email stating they are upgr...
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Ahmed M said...
Excellent experience
Travelled on 08/2026
All are perfect especially the staff members. Exclusively Ms Den (I can not say any words for her hospitality)...