Items marked with * incur extra charges which are payable locally.
Reviews
Tripadvisor Traveller RatingBased on 993 Reviews
Traveller ReviewsRanked #135 of 468 hotels in Florence
Traveller Rating
Excellent
410
Very Good
416
Average
133
Poor
23
Terrible
11
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
310linusl said...
A hotel that lives up to its name!
Travelled on 04/2026
I had a delightful experience in this hotel. It is both modern and traditional, with a fine continental breakfast in the morning, and a place to eat on the communal patio. I really liked their lobby, which was modern, chic, and had a small, intimate yet fully-stocked bar. Best of all, I was very fortunate to get the room right above the center window on the front, with a beautiful view of the Piazza dell'Indipende...
Read more
Anita C said...
Lovely hotel.
Travelled on 04/2026
Lovely hotel. Very central and close to the train station. Staff were very helpful, especially Carlos who gave us ideas of lovely places to visit. All of the staff are very friendly. Highly recommend the hotel. It is a fantastic base and fabulous resturants close by....
LouiseWalker said...
Great stay
Travelled on 04/2026
Excellent hotel in a perfect location within easy walking distance of the train station and all the major attractions. Staff were all very polite and helpful and you received a voucher for a welcome cocktail on arrival. Breakfast was a good selection of Meats, cheeses, pastries, fruit, yoghurt, juice, coffee etc. The only slight negative was that we had a room at the front of the hotel and the traffic was quite noisy...
Read more
Connector67530124457 said...
A lovely stay
Travelled on 04/2026
A lovely building with helpful, kind staff. A comfortable stay with a genteel charm! Great location for walking into the centre too....
Relax56403684411 said...
Very disappointing
Travelled on 03/2026
I booked this hotel based on the high reviews from multiple websites, including Trip Advisor. I wish I had dug deeper into the lower reviews, as these are exactly what I experience. You cannot enter the hotel at night unless someone from the hotel lets you in. This is not particularly safe as a woman when waiting for someone to let you in. The rooms do not really lock. As mentioned in other reviews, the beds are very...
Read more