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Reviews
Tripadvisor Traveller RatingBased on 3714 Reviews
Traveller ReviewsRanked #20 of 340 hotels in Naples
Traveller Rating
Excellent
1224
Very Good
1130
Average
774
Poor
351
Terrible
235
Rating Summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Shant P said...
Excellent atmosphere and service
Travelled on 06/2026
Excellent food! Fresh fruits and juice...
Alicia A said...
Breakfast Hostess
Travelled on 06/2026
Hostess at breakfast on June 5th was so polite, friendly and had amazing customer service! She started our day off right!!!...
bladesmegg said...
Great location, amazing views, cleanliness and exceptional service
Travelled on 06/2026
I have stayed at a few NH hotels across Europe and they have always been excellent and the panorama was also up there with the best. A great location, fantastic views. clean cool rooms, nice comfy bed, breakfast was plentiful and the service from all staff was exceptional. A would highly recommend if you are planning a trip to Naples...
Tania C said...
Don't stay here and don't go to Naples
Travelled on 05/2026
We booked this hotel since it was part of the Chase Sapphire Travel program and expected it to be a better property. Instead, we were very disappointed. The hotel is no frills starting from when you get there with no valet or bellhop to help you with baggage and no ramp - just stairs in the street to the lobby. The front desk said it wasn't there decision to have no help at the door. If you needed to park a car, it...
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amanda b said...
NH Napoli
Travelled on 05/2026
Hotel rooms need renovating very tired and dated. The location is excellent as was the gluten free option for breakfast. ...