Couples Swept Away

the beach is the best part of the resort. as others have mentioned the beach is incredible. the food not so great. buffet (not good - Bad) lemon grass (not good-bad) feathers (ok-good) patios (good-very good) all employees we encountered were very frienldy and helpful, we didnt meet anyone that was rude or unfreindly. the problem i have with this resort is the upper management/GM in general the resort itself needs some maintenance and a fresh coat of paint (so to speak) in most common areas the room was just ok, the showers need to be fixed. and the resort is aware, i have read other reviews mentioning the shower and the maids are also aware. it got quite annoying having to constantly dam the water from flooding the whole bathroom, every time we took showers, otherwise the bathroom was unusable. (upper management, get your head out of the sand and address this issue and resolve it.) and the reason i wont be coming back to this resort is on our last night my wife an i planned to go to patios for a nice relaxing dinner , however when we arrived we were told patios is closed that night because they were having a special dinner/cocktail party for repeat guests. now i have been to many resorts that celebrate repeat guests with special functions, dinners, cocktail parties etc. however i have never been to one that celebrates repeat guests at the expense of another (first time guests) by closing a main dinner venue and forcing people who do not have reservations at lemon grass or feathers to dine at their awful buffet. celebrate them with a dinner on the beach or at another location that will NOT effect other paying guests. needless to say i was extremely annoyed and left the resort the next day very dissapointed. whoever came up with this policy simply has no brains and no common sense. i would never treat one customer better at the expense of another and i dont think any business would either. a note to upper management/GM instead of replying to this post or others posts with BS canned responses i would suggest you do your job and address the above issues, especially your policy regarding closing a main dinner venue for a select few.

It is always a pleasure to teach at Couples Swept Away. The ambience of the property is enchanting and the staff are all helpful and friendly. We LOVE the people at Couples Swept Away and look forward to seeing staff members from year to year. Beautiful beaches, accommodations, landscaping, amenities, food and staff.

My wife and I last visited CSA in February 2018. We chose to revisit because of the fabulous beach, sports complex and food. May is considered the quiet period with changeable weather. Well there’s always a detailed weather forecast to help you plan your day and true to form it was always spectacularly wrong and consequently, useless. This visit was good with little change from the last. The downsides were that beach towels were often not available first thing in the morning, the rooms were often not serviced till late in the afternoon, this was an issue if you wanted to take refuge in your room from a late afternoon rainstorm. Our room was near the road and the noise did become an issue at times, the traffic seemed heavier and noisier than our last visit. A couple of things worth mentioning is that Montego Bay airport has installed passport readers as you walk to the immigration desks, tip, use the first ones you come across as these are you will get through immigration faster than the ones near the desks, however it’s fair to say airport immigration is still chaotic. There are more beach vendors than ever selling drugs quite openly, to be fair, a ‘no thanks’ is all that’s needed to make them go away, but I’d prefer not to have the interruption. Yes, the resort is old and rustic but that’s what gives it character. We loved the singalongs in the piano bar. We had a most enjoyable trip and will revisit just for the amazing beach, our next visit to Jamaica will probably be to Couples San Souci or Tower Island, just for a change.